Waste-chain role guides: MRC, waste handler and landfill

Staff at waste-chain sites have screens built for their work: shifts and routes, gate intake, weighbridge, yard. Each section below is one role. Print the section for each person.

These roles also get ordinary jobs (cleaning, safety checks, logs). They do those exactly as in the Worker guide. Every role signs in as described there: mobile number → I need a one-time staff code → code from your manager → Verify and Sign In, then fingerprint.

MRC: collection driver

Tabs: Home, My work, Stops, Me.

Your shift

1. On Home, tap START TODAY (or ▶ Resume Shift if you already started).
2. Scan Vehicle QR on the truck. If the sticker is damaged, use Enter Plate Instead. Typing the plate is allowed, but it is flagged.
3. Select Pickup Route. You can Preview route on map.
4. Confirm your crew and helpers, wait for the GPS lock, then START SHIFT.
5. At each stop, tap 📍 Record Stop. Choose the outcome under Select Outcome, add a waste photo if you can, and scan the household's segregation QR if they have one. Then SAVE STOP.

• Mixed waste, or a household that refuses to segregate? Use 🚩 Flag Defaulter.
• Collecting from a bulk generator (a society, hotel or office)? Use 🏢 BWG Pickup.

1. At the centre, tap 🏭 At Drop Zone. This opens gate intake.
2. When the route is done, tap END SHIFT. You see Shift Complete!, and your supervisor approves the shift.

Do: keep location on for the whole shift; it shows your truck on the route map. Don't: start the shift from home or end it before you unload. No signal? Stops are saved under Offline queue and sent later.

MRC: intake operator

Tabs: Home, Intake, My work, Me.

1. Intake → New intake for every vehicle that comes in.
2. Scan the plate or type the vehicle registration.
3. Enter Gross kg, then Tare kg, from the weighbridge.
4. Choose the segregation grade: how well the load was segregated.
5. Save the intake.
6. For material leaving the centre (to a recycler or landfill), use Outbound handover.

Do: weigh every vehicle in and out, including your own trucks. Don't: enter estimates. If the weighbridge is down, report a problem and write the reason in the notes.

MRC: sorting floor worker

Tabs: Home, Processing batches, My work, Me. Record each sorting batch under Processing batches. Your daily safety and cleaning jobs are in My work, done as in the Worker guide.

MRC: supervisor

Tabs: Home, Operations, Reports, Me.

• Operations is your control room. It shows shifts waiting for your approval (Approve / Reject), live trucks on a Full map, Check jobs, Team and QR review.
• Home tiles include Defaulters today, Gate intake, Today's duties, Crew, Routes on map and Calendar.

Every day: approve each driver's shift after checking its stops and drop. Check the jobs in Check jobs exactly as in the Supervisor guide. Review the day's defaulters. Before the shift: make sure every route has a driver. An unmanned route shows as a gap.

Waste handler: driver

Tabs: Home, My run, My jobs, Me.

1. My pickup run shows today's pickups, the approximate kg and the cash to carry.
2. Tap a stop. Use Navigate, or Call seller if you can't find them.
3. Tap On my way, then I have arrived.
4. 1. Scan the seller's QR.
5. 2. Weigh what you collected.
6. 3. Pay the seller: enter the Amount paid in ₹.
7. 4. Photo of the material.
8. Complete pickup. If you could not collect, tap Couldn't collect → Report to supervisor and say why.

Don't: pay without weighing, or round the weight. The seller sees what you record.

Waste handler: intake operator and weighbridge

Tabs: Home, Purchases, Yard, Me.

• Intake: enter the vehicle number (or scan the plate), the material, and the gross and tare weight, then ✅ Save.
• Weighbridge: use 📷 Scan weighbridge display to read the weight from the display, check it, enter Gross weight (kg) and Tare weight (kg), then ✅ Save Weighment.

Waste handler: floor worker

Tabs: Home, Yard, My jobs, Me. Under Yard, record Processing batches, Output & grading and On-site stock as the work happens.

Waste handler: supervisor

Tabs: Home, Purchases, Run, Me. Every day: work through Purchase requests, Plan today's run for the drivers, handle Drop-off arrivals and the Walk-in desk, then clear the Approve queue. Check routine jobs as in the Supervisor guide.

Landfill: gate operator

Tabs: Home, Gate, My work, Me.

1. Every vehicle: on Landfill Gate, tap + Log walk-in vehicle (or Weigh a vehicle on Home).
2. Enter the Net kg (weighbridge).
3. Take the evidence photo of the load. It is mandatory.
4. Accept the load, or ⊘ Reject load → Issue rejection slip if it contains what the site cannot take (for example unsegregated or hazardous waste).

Don't: accept a load you have not seen. The photo is the site's proof of what was tipped.

Landfill: environment officer

Tabs: Home, Round, Environmental, Me.

• Every day, fill in the Daily Environmental Log: daily cover, leachate, gas, odour and groundwater. Finish with Submit log.
• Use the Leachate log and Groundwater log tiles for sampling days and lab results.

Don't: fill the log from the office. The readings are only worth something if they are taken at the cell or the well, on the day.