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Guides

How do I…?

Signing in and the app7
Doing jobs13
Checking jobs and running the team10
Setting up and managing17
Collection, intake and gate7

By type of organisation

How EarthReheal works

On this page

Five ideas explain the whole app. Once you have these, every screen makes sense.

  1. Rules: what the law asks of a site like yours.
  2. Jobs: who does what, and when.
  3. Evidence: a photo, a reading or a sticker scan, made at the time.
  4. Checks: a supervisor, then the manager.
  5. Reports and returns: built from the checked records.

1. Rules: what applies to you

Your organisation type comes with a set of rules: waste, water, air, fire, licences, labour and so on. Some apply to every site of your type. Others apply only if you have, say, a borewell, a diesel generator or a kitchen. The setup questions decide which ones are switched on for you. Your organisation type's guide lists them all.

2. Jobs: the work each rule needs

Each rule becomes jobs:

Kind of jobExampleWhere it shows
Setup evidence: one-time proof of what is on site, renewed every 6 monthsPhoto of each bin with its label, the STP nameplateSetup Evidence
Recurring jobs: daily to yearlyDaily waste weighing, monthly STP log, yearly fire drillDaily Tasks (web) and the phone's job list
Things you log when they happenE-waste handed to a recycler, a DG breakdownLogged in the app on the day
RenewalsFire NOC due to expireCreated ahead of each expiry date you enter
Filings: statutory returnsSWM annual return, due 30 JuneCompliance Hub, Filing calendar & readiness

Each job goes to a person, based on their role. A job meant for housekeeping goes to housekeeping.

3. Evidence: proof made at the time

A job is done on the phone: the person does the work, then records it with a photo, the readings the job asks for, and often a scan of the QR sticker on the bin or machine. The scan proves they were standing there. Every photo carries its time and location.

4. Checks: nothing counts until someone checks it

  • The worker does the job and taps Send for check.
  • The supervisor passes it, or sends it back with a reason.
  • The manager gives Final Approve, or returns it with a reason.
  • Once approved, the job is part of your record. A job sent back goes to the worker, who fixes it and sends it again.

This is the default 3-layer chain. Smaller sites can use 2-layer (worker, then manager). A job sent back returns to the worker with the reason, and they fix it and send it again.

5. Reports and returns: built from the record

Because every job is recorded at the time and checked, your monthly reports, compliance score and annual returns are built from those records, not typed up at filing time. The Compliance Hub shows how ready each filing is, and Path to green shows what is still missing.

Who uses what

RoleUsesMain job in the app
ManagerWeb portal (desk work) and phone appSetup, team, final approval, licences, reports, filings
SupervisorPhone appAssigns, checks and passes the team's jobs the same day
WorkerPhone appDoes the jobs, with photo and scan

Supervisors and workers cannot sign in to the web portal. That is deliberate: their work happens on site.

What EarthReheal is not

  • It is not a filing agent. It tells you what is due, and builds the figures and documents. Your organisation still files with the regulator and signs the return.
  • It is not legal advice. It applies the published rules to the answers you give. If your site is unusual, check with your regulator.
  • It cannot make up for work that wasn't done. It makes work that was done provable.