Setup evidence and QR stickers

Why stickers

Each bin and each piece of equipment that has a regular job (STP, DG set, borewell, compost unit, lift) gets its own QR sticker. To do that item's job, the worker scans its sticker first. This proves the job was done at the item, not from the office. If someone scans the wrong sticker, the app refuses the job.

You receive a batch of blank stickers from us. A sticker means nothing until you link it to an item. Keep spares: stickers get damaged.

Before you start

• ☐ Stickers, and a clean dry cloth.
• ☐ A list of your bins and equipment by location (for example "Tower A, ground floor, green bin 1").
• ☐ A phone with the EarthReheal app, signed in as Manager or Supervisor, with camera and location allowed.
• ☐ Daylight. The setup photos must clearly show the item.

Where to stick it

• On a clean, dry, flat surface, at chest height, where a worker can reach it with a phone.
• On a bin: the side or front, not the lid. Lids get swapped.
• On equipment: next to the nameplate, not on a panel that is opened.
• Not in direct rain or sun if you can avoid it.

Linking stickers: the walk-round

The quickest way is to link each sticker while you take its setup photo:

1. Phone app → Home → Setup evidence.
2. Pick the item, for example Bin overview photo — per bin.
3. Choose Scan QR, then photo.
4. Scan the new sticker on the item. The app asks you to name the item: use a name your workers will recognise ("Tower B green bin 2", not "bin 7").
5. Take the photo, showing the whole item with its sticker, colour, label and lid.
6. Submit. Wait for Submitted before you move on. The upload can take up to 20 seconds on a slow network.

Then move to the next item.

Equipment that only offers "Capture & renew" (no sticker step), such as some borewells: link the sticker from the Infrastructure register instead.

1. Infrastructure (phone) or Infrastructure Items (web).
2. Find the item → Scan QR.
3. Scan the sticker, or type its 8-character code.
4. Link QR.

If the camera view stays black on the Infrastructure screen, type the 8-character code printed under the QR instead. It does the same thing.

Setup evidence that is a document

Licences, registrations, contracts, certificates. Do these from your desk:

1. Web → Setup Evidence, or Compliance Hub → Path to green → Open setup evidence.
2. Upload the PDF or photo.
3. Enter the expiry date where there is one.

How long it lasts

Setup evidence is valid for 6 months. Before it runs out, the item shows Due for renewal and a renewal job appears. Take a fresh photo then: it shows the bin, signage or equipment is still in place and in good order.

Setup evidence does not block daily jobs. You can start daily work before it is complete.

Replacing a damaged or lost sticker

1. Infrastructure → the item → Replace QR.
2. Scan or type the new sticker.
3. Give the Replacement reason.

Never move a sticker from one item to another. Never link two items to one sticker.

Extra items your workers find

If a worker finds a bin or item that isn't in the app, they can register it on a blank sticker from the phone. A supervisor or manager then approves it in QR review. Check the QR review queue once a week.

Common problems