Browse all help
Guides
Guides for each role
Running it day to day
When something goes wrong
How do I…?
Signing in and the app7
Doing jobs13
- The camera won't open
- How do I do a job and send it for check?
- What makes a good evidence photo?
- A job came back red. How do I fix it?
- It asks for location. What if I'm indoors?
- I have no jobs today. Is that right?
- How do I report a broken bin or a leak?
- It says some fields are still missing
- How do I see the jobs for one bin or machine?
- Why must I scan a sticker before the photo?
- The sticker won't scan or is damaged
- It says the item hasn't been linked yet
- It says Wrong sticker. What do I do?
Checking jobs and running the team10
- How do I add a one-off job?
- How do I check a job: pass it or send it back?
- How do I do a job myself?
- How do I mark a holiday so jobs are not counted as missed?
- A worker registered a new item. How do I approve it?
- How do I give a job to someone else?
- How do I move a job to another day?
- Where do I see what was missed yesterday?
- How do I send a job back so the worker understands?
- How is my team doing today?
Setting up and managing17
- How do I add a worker or supervisor?
- How do I approve today's jobs?
- We added a DG set or a borewell. How do I update our setup?
- How do I turn on a recommended rule?
- How do I prepare and record an annual return?
- How do I move from the free plan to the licensed plan?
- How do I give someone their sign-in code?
- How do I stick and link QR stickers?
- How do I make the monthly report?
- What does Path to green show?
- How do I replace a lost or damaged sticker?
- How do I get the report emailed every month?
- What is setup evidence and how do I finish it?
- How do I share documents with an inspector?
- Someone left. What do I do?
- How do I upload a licence and get renewal reminders?
- How do I check my waste vendor's licence?
Collection, intake and gate7
By type of organisation
- Tourist Spot / Heritage Site
- All 54 organisation guides
Tourist Spot / Heritage Site: setup and training guide
On this page
This page is the part of the onboarding kit that is specific to a Tourist Spot / Heritage Site. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:
- Start here: what happens in your first 14 days
- How EarthReheal works: rules, jobs, evidence, approvals and reports in one page
- Role guides: Manager · Supervisor · Worker
The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.
1. At a glance
| What | How many (maximum) |
|---|---|
| Rules that apply to every Tourist Spot | 2 |
| Rules that depend on what is on your site | 23 |
| Good-practice rules (recommended) | 4 |
| One-time setup items (photos, documents, certificates) | 62 |
| Recurring jobs (daily to yearly) | 63 |
| Things you log when they happen | 15 |
| Licence renewals tracked | 16 |
| Statutory filings | 6 |
Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.
2. Who you need on the app
Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.
| Role | App access | What they look after | Needed? | Items they own |
|---|---|---|---|---|
| Manager | Manager | Runs the account: setup, team, approvals, reports and filings. | Yes | 36 |
| Compliance officer | Supervisor | Owns licences, renewals, documents and statutory filings. | Only if your site needs it | 54 |
| Operations supervisor | Supervisor | Runs the daily team, checks and approves their jobs. | Yes | 45 |
| Vendor zone coordinator | Supervisor | Checks the stalls and vendors who trade on site. | Only if your site needs it | – |
| Housekeeping / floor staff | Worker | Does the daily rounds, bins, weighing and logs on the phone. | Yes | 22 |
| Gate operator | Worker | Logs vehicles and loads at the gate. | Only if your site needs it | – |
| Kitchen supervisor | Supervisor | Food vendor / canteen supervisor | Only if your site needs it | 3 |
| NGT / legal compliance officer | Manager | Manages NGT-specific compliance filings and action completion reports | Only if your site needs it | 2 |
App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.
3. Before setup: have these ready
Questions the setup will ask about your site
Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.
Numbers
- Diesel generator count on premises
- Diesel/fuel storage capacity on site
- Number of lifts
- Number of escalators / moving walks
- Connected electrical load (kW)
- Contract workers engaged through contractors
- Plot area (sq m)
- Solar plant capacity (kW)
- Number of employees / workers on site
Yes or no
- Active NGT order on site?
- Borewell on site?
- Eee on site?
- Food service on site?
- NGT or esz or crz on site?
- Ticketed entry on site?
- Ups backup on site?
- Vendors on site?
- Is Asi Managed Monument?
- Is In Crz?
- Is In Esz?
- Is In Or Adjacent To Forest?
- isRiversideOrHasNgtOrder?
- Has an enclosed visitor centre, museum, or ticketing office building (not just open-air grounds)?
- Undergoing active restoration/renovation work?
- Signed Swachh Tourist Destination / STCI pledge?
- On-site sewage treatment plant (STP)?
- Rainwater harvesting on site?
- Employs 10 or more people (incl. contract/interns)?
- Uses septic tank / storage tank (no onsite STP)?
- Local body requires a trade licence?
- Security guards supplied by an agency?
- Holds an SPCB consent (Water / Air Act) or hazardous-waste authorisation?
- Holds an Environmental Clearance (EIA 2006)?
- State law requires rainwater harvesting here (derived from state and plot area; not asked)?
- Rooftop / ground-mounted solar plant on site?
Other details
- No-STP wastewater scenario
Documents and licences to gather
Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.
| Document | Needed |
|---|---|
| ☐ NGT order copy + compliance undertaking | If NGT Site-Specific Orders applies |
| ☐ CRZ NOC | If Coastal Regulation Zone Compliance applies |
| ☐ No-untreated-sewage-within-CRZ connectivity evidence | If Coastal Regulation Zone Compliance applies |
| ☐ Forest Dept / NTCA permission for tourism operations | If Forest Land Diversion Approval applies |
| ☐ ASI permission / NOC for waste infrastructure changes | If ASI Monument Zone Restrictions applies |
| ☐ Conservation-safe waste handling protocol | If ASI Monument Zone Restrictions applies |
| ☐ CPCB BWG registration | Always |
| ☐ FSSAI license | If FSSAI Act 2006 applies |
| ☐ CGWA NOC or exemption certificate | If CGWA Groundwater Rules applies |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | If CGWA Groundwater Rules / Rainwater harvesting applies |
| ☐ Assessment: does the organisation hold a registered CPCB e-waste producer/recycler role? | If E-Waste Rules 2022 (minor) applies |
| ☐ Electrical and electronic equipment (EEE) asset register | If E-Waste Rules 2022 (minor) applies |
| ☐ CPCB-registered e-waste recycler authorization copy | If E-Waste Rules 2022 (minor) applies |
| ☐ Battery asset register (UPS/inverter/solar systems) | If Battery Waste Rules 2022 (minor) applies |
| ☐ CPCB-authorized battery recycler authorization copy | If Battery Waste Rules 2022 (minor) applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Always |
| ☐ DG exhaust stack height compliance certificate (each DG set) | If Air Act 1981 applies |
| ☐ Fire Safety NOC from State Fire Service | If Fire Safety (NOC & Systems) applies |
| ☐ PESO petroleum storage license | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | If Construction & Demolition (C&D) Waste applies |
| ☐ ULB approval/intimation for large C&D projects | If Construction & Demolition (C&D) Waste applies |
| ☐ STP Consent to Operate from SPCB (each STP) | If Sewage Treatment Plant (STP) Consent applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | If Air Act 1981 applies |
| ☐ Shops & Establishments Act registration | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | If POSH Internal Complaints Committee applies |
| ☐ Lift licence / registration (each lift) | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | If Lifts & escalators applies |
| ☐ Lift third-party insurance | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Always |
| ☐ Electrical Safety Officer appointment | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Always |
| ☐ Municipal trade / health trade licence | If Trade licence applies |
| ☐ Contractor labour licences (50 or more contract workers) | Always |
| ☐ Security agency licence (PSARA) | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Always |
| ☐ Personal data breach response plan | Always |
| ☐ SPCB HWM authorization | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ EIA Environment Clearance conditions document | If Environmental Clearance (EIA) applies |
| ☐ Electrical Inspector approval of the rooftop solar plant | Always |
| ☐ Self-certification of the rooftop solar plant | Always |
| ☐ Net-metering / grid connection agreement with the discom | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | If FSSAI Act 2006 applies |
4. Setup evidence: your first-weeks checklist
Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).
Compliance officer
| Item | Evidence | Needed |
|---|---|---|
| ☐ NGT order copy + compliance undertaking | Document | If NGT Site-Specific Orders applies |
| ☐ CRZ NOC | Certificate | If Coastal Regulation Zone Compliance applies |
| ☐ No-untreated-sewage-within-CRZ connectivity evidence | Document | If Coastal Regulation Zone Compliance applies |
| ☐ ESZ compliance declaration (no hazardous waste in ESZ) | Declaration | If Eco-Sensitive Zone Restrictions applies |
| ☐ Forest Dept / NTCA permission for tourism operations | Certificate | If Forest Land Diversion Approval applies |
| ☐ ASI permission / NOC for waste infrastructure changes | Certificate | If ASI Monument Zone Restrictions applies |
| ☐ Conservation-safe waste handling protocol | Document | If ASI Monument Zone Restrictions applies |
| ☐ CPCB BWG registration | Certificate | Always |
| ☐ FSSAI license | Certificate | If FSSAI Act 2006 applies |
| ☐ CGWA NOC or exemption certificate | Certificate | If CGWA Groundwater Rules applies |
| ☐ Assessment: does the organisation hold a registered CPCB e-waste producer/recycler role? | Document | If E-Waste Rules 2022 (minor) applies |
| ☐ CPCB-registered e-waste recycler authorization copy | Certificate | If E-Waste Rules 2022 (minor) applies |
| ☐ CPCB-authorized battery recycler authorization copy | Certificate | If Battery Waste Rules 2022 (minor) applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Certificate | Always |
| ☐ DG exhaust stack height compliance certificate (each DG set) | Document | If Air Act 1981 applies |
| ☐ Fire Safety NOC from State Fire Service | Certificate | If Fire Safety (NOC & Systems) applies |
| ☐ PESO petroleum storage license | Certificate | If Diesel Storage Licence (PESO) applies |
| ☐ ULB approval/intimation for large C&D projects | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ STP Consent to Operate from SPCB (each STP) | Certificate | If Sewage Treatment Plant (STP) Consent applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | Certificate | If Air Act 1981 applies |
| ☐ Shops & Establishments Act registration | Certificate | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | Document | If POSH Internal Complaints Committee applies |
| ☐ SPCB HWM authorization | Certificate | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ EIA Environment Clearance conditions document | Document | If Environmental Clearance (EIA) applies |
| ☐ Electrical Inspector approval of the rooftop solar plant | Document | Always |
| ☐ Self-certification of the rooftop solar plant | Document | Always |
| ☐ Net-metering / grid connection agreement with the discom | Document | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Document | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | Certificate | If FSSAI Act 2006 applies |
Manager
| Item | Evidence | Needed |
|---|---|---|
| ☐ Bin overview photo (position, label & lid) — per bin (each bin) | Photo | Always |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | Document | If CGWA Groundwater Rules / Rainwater harvesting applies |
| ☐ Electrical and electronic equipment (EEE) asset register | Document | If E-Waste Rules 2022 (minor) applies |
| ☐ Battery asset register (UPS/inverter/solar systems) | Document | If Battery Waste Rules 2022 (minor) applies |
| ☐ DG acoustic enclosure installation photo (each DG set) | Photo | If Air Act 1981 applies |
| ☐ Secondary containment (bunding) photo | Photo | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ STP full installation overview (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Consent-to-Operate document displayed near STP (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Composting unit full overview (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) set — full installation overview (each DG set) | Photo | If Air Act 1981 applies |
| ☐ Lift / escalator nameplate photo (each lift) | Photo | If Lifts & escalators applies |
| ☐ Lift licence / registration (each lift) | Certificate | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | Certificate | If Lifts & escalators applies |
| ☐ Lift third-party insurance | Certificate | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Certificate | Always |
| ☐ Electrical Safety Officer appointment | Document | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Document | Always |
| ☐ Municipal trade / health trade licence | Certificate | If Trade licence applies |
| ☐ Contractor labour licences (50 or more contract workers) | Certificate | Always |
| ☐ Security agency licence (PSARA) | Certificate | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Document | Always |
| ☐ Named contact for personal-data grievances | Declaration | Always |
| ☐ Personal data breach response plan | Document | Always |
Operations supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Four-stream segregation signage and bin infrastructure photo | Photo | Always |
| ☐ STP capacity nameplate or equipment label (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP inlet connection from building drainage (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP outlet pipe destination connection (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP sludge disposal / drying area (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Composting unit capacity label (each compost unit) | Photo | Always |
| ☐ Compost output storage area (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) capacity nameplate (each DG set) | Photo | If Air Act 1981 applies |
| ☐ Electrical danger notices and shock-treatment chart | Photo | Always |
5. Your recurring jobs
These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).
Every day
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Daily waste log by stream | Housekeeping / floor staff | Readings | Always |
| Daily visitor count log | Housekeeping / floor staff | Readings | Always |
| Daily vendor zone compliance audit (per-vendor pass/fail scoring) | Housekeeping / floor staff | Checklist | Always |
| Daily morning litter inspection and score (1=Critical, 5=Pristine, per zone) | Housekeeping / floor staff | Checklist | If Sustainable Tourism Criteria (Voluntary) applies |
| Food and garden waste composting / processing log | Housekeeping / floor staff | Readings | Always |
| Daily C&D waste volume log by category | Housekeeping / floor staff | Readings | If Construction & Demolition (C&D) Waste applies |
| Daily borewell pump run log (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
Every week
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| On-site C&D waste segregation zone photo (4-category) | Housekeeping / floor staff | Photo | If Construction & Demolition (C&D) Waste applies |
| No unauthorized C&D dumping declaration | Operations supervisor | Declaration | If Construction & Demolition (C&D) Waste applies |
| Weekly groundwater abstraction log (per borewell) (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
Every month
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Monthly NGT site-specific condition checklist | Compliance officer | Checklist | If NGT Site-Specific Orders applies |
| Monthly photo evidence of NGT plastic/waste restrictions | Operations supervisor | Photo | If NGT Site-Specific Orders applies |
| Monthly CRZ zone waste-free inspection photo | Operations supervisor | Photo | If Coastal Regulation Zone Compliance applies |
| Monthly no-waste-within-500m-of-water-body inspection | Compliance officer | Photo | If Eco-Sensitive Zone Restrictions applies |
| Monthly no-open-burning declaration | Operations supervisor | Declaration | Always |
| Monthly single-use plastic ban audit | Operations supervisor | Checklist | Always |
| Dry plastic waste to authorized recycler | Operations supervisor | Document | Always |
| UCO handover to FSSAI-registered aggregator | Housekeeping / floor staff | Document | If FSSAI Act 2006 applies |
| Monthly Schedule 4 hygiene inspection | Kitchen supervisor | Checklist | If FSSAI Act 2006 applies |
| Pest control treatment record | Kitchen supervisor | Document | If FSSAI Act 2006 applies |
| Monthly groundwater level monitoring (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
| No effluent to groundwater declaration | Operations supervisor | Declaration | If CGWA Groundwater Rules / Sewage Treatment Plant (STP) Consent applies |
| Monthly check — no e-waste in general waste bins | Housekeeping / floor staff | Checklist | If E-Waste Rules 2022 (minor) applies |
| Monthly check — no batteries in general waste | Housekeeping / floor staff | Checklist | If Battery Waste Rules 2022 (minor) applies |
| Fire system maintenance (extinguishers, hydrants, sprinklers) | Operations supervisor | Document | If Fire Safety (NOC & Systems) applies |
| Monthly STP performance log (each STP) | Housekeeping / floor staff | Readings | If Sewage Treatment Plant (STP) Consent applies |
| Monthly STP effluent quality test (each STP) | Operations supervisor | Document | If Sewage Treatment Plant (STP) Consent applies |
| Treated effluent reuse log (gardening/flushing) (each STP) | Housekeeping / floor staff | Readings | If Sewage Treatment Plant (STP) Consent applies |
| STP sludge disposal log (each STP) | Housekeeping / floor staff | Document | If Sewage Treatment Plant (STP) Consent applies |
| Sanitary waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Special-care waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Monthly rainwater harvesting structure maintenance log (each rainwater pit) | Operations supervisor | Document | If CGWA Groundwater Rules / Rainwater harvesting applies |
| Septic tank / cesspool desludging log (each septic tank) | Housekeeping / floor staff | Document | If Sewage Treatment Plant (STP) Consent applies |
| Monthly lift maintenance visit (each lift) | Operations supervisor | Checklist | If Lifts & escalators applies |
| Monthly first-aid box check | Operations supervisor | Checklist | Always |
| Used engine oil handover to a registered collection agent / recycler | Operations supervisor | Readings | If Hazardous Waste (HWM Rules 2016) applies |
Every quarter
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Quarterly zero-plastic ESZ/CRZ audit | Compliance officer | Photo | Always |
| Quarterly fire escape signage and emergency lighting check | Operations supervisor | Photo | If Fire Safety (NOC & Systems) applies |
| Fire drill and staff evacuation training record | Operations supervisor | Document | If Fire Safety (NOC & Systems) applies |
| Quarterly lift test by a registered person (each lift) | Operations supervisor | Document | If Lifts & escalators applies |
| Lift rescue device, alarm and intercom check (each lift) | Operations supervisor | Checklist | If Lifts & escalators applies |
Every six months
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| 6-monthly certified fire system inspection (IS 2190) | Compliance officer | Document | If Fire Safety (NOC & Systems) applies |
| Six-monthly lift test by an authorised person (each lift) | Operations supervisor | Document | If Lifts & escalators applies |
| Lift rescue mock drill | Operations supervisor | Document | If Lifts & escalators applies |
| 6-monthly EC compliance report (if EC granted) | Compliance officer | Document | If Environmental Clearance (EIA) applies |
Every year
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Annual NGT compliance report | NGT / legal compliance officer | Document | If NGT Site-Specific Orders applies |
| Annual audit — all food vendors have valid FSSAI credentials | Compliance officer | Document | If FSSAI Act 2006 applies |
| Annual no-waste-in-forest compliance declaration | Compliance officer | Declaration | If Forest Land Diversion Approval applies |
| Annual ASI / State Archaeology compliance report | Compliance officer | Document | If ASI Monument Zone Restrictions applies |
| Kitchen staff annual health certificate | Manager | Document | If FSSAI Act 2006 applies |
| Annual noise level test at property boundary | Operations supervisor | Document | If Noise Pollution Rules 2000 applies |
| Annual pre-monsoon groundwater quality test (each borewell) | Operations supervisor | Document | If CGWA Groundwater Rules applies |
| Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) | Operations supervisor | Document | If Air Act 1981 applies |
| Annual HSD tank integrity inspection | Manager | Document | If Diesel Storage Licence (PESO) applies |
| Fuel storage area fire safety check | Operations supervisor | Checklist | If Diesel Storage Licence (PESO) applies |
| Annual fire system service / hydro-test (IS 2190) | Compliance officer | Document | If Fire Safety (NOC & Systems) applies |
| POSH annual report to District Officer | Compliance officer | Document | If POSH Internal Complaints Committee applies |
| 2-year STP installation plan / approval (no on-site STP) | Manager | Document | If Sewage Treatment Plant (STP) Consent applies |
| Annual lift safety certificate / inspection report | Operations supervisor | Document | If Lifts & escalators applies |
| Annual earth resistance test | Operations supervisor | Document | Always |
| Electrical Safety Officer annual inspection and test report | Operations supervisor | Document | Always |
| Annual review and erasure of personal data no longer needed | Operations supervisor | Checklist | Always |
| Annual crèche facility review | Compliance officer | Checklist | Always |
6. Things you log when they happen
These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.
| What | When | Usually logged by | Needed |
|---|---|---|---|
| Peak-day enhanced waste log (festivals, peak season) | Each time it happens | Housekeeping / floor staff | Always |
| NGT-directed action completion (per directed action) | Each time it happens | NGT / legal compliance officer | If NGT Site-Specific Orders applies |
| Equipment decontamination before e-waste handover (lab / clinical equipment) | Each time it happens | Housekeeping / floor staff | If E-Waste Rules 2022 (minor) applies |
| E-waste handover receipt from registered producer/refurbisher/recycler | Each time it happens | Operations supervisor | If E-Waste Rules 2022 (minor) applies |
| Certificate of destruction / processing certificate (where provided) | Each time it happens | Operations supervisor | If E-Waste Rules 2022 (minor) applies |
| Spent battery handover receipt / take-back confirmation | Each time it happens | Operations supervisor | If Battery Waste Rules 2022 (minor) applies |
| EPR take-back confirmation from vendor at battery replacement | Each time it happens | Operations supervisor | If Battery Waste Rules 2022 (minor) applies |
| DG run log entry (per operation) (each DG set) | Each time it happens | Housekeeping / floor staff | If Air Act 1981 applies |
| C&D waste dispatch to authorized processor receipt | Each time it happens | Operations supervisor | If Construction & Demolition (C&D) Waste applies |
| Faecal sludge transport manifest / FSTP receipt (each septic tank) | Each time it happens | Operations supervisor | If Sewage Treatment Plant (STP) Consent applies |
| Lift accident report to the inspector | Each time it happens | Operations supervisor | If Lifts & escalators applies |
| Electrical accident intimation | Each time it happens | Operations supervisor | Always |
| Workplace accident / dangerous occurrence notice | Each time it happens | Operations supervisor | Always |
| Personal data breach intimation | Each time it happens | Manager | Always |
| End-of-life solar panels handed only to a registered recycler or the producer | Each time it happens | Compliance officer | If E-Waste Rules 2022 (minor) applies |
7. Licence renewals
Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.
| Renewal | Owner | Needed |
|---|---|---|
| STP CTO renewal task | Compliance officer | If Sewage Treatment Plant (STP) Consent applies |
| FSSAI licence renewal task (pre-expiry) | Compliance officer | If FSSAI Act 2006 applies |
| CGWA NOC renewal task | Compliance officer | If CGWA Groundwater Rules applies |
| PESO licence renewal task | Compliance officer | If Diesel Storage Licence (PESO) applies |
| SPCB DG set CTO renewal task | Compliance officer | If Air Act 1981 applies |
| Fire NOC renewal task | Compliance officer | If Fire Safety (NOC & Systems) applies |
| Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates) | Compliance officer | Always |
| Lift licence / registration — renewal | Manager | If Lifts & escalators applies |
| Lift maintenance contract (AMC) — renewal | Manager | If Lifts & escalators applies |
| Lift third-party insurance — renewal | Manager | If Lifts & escalators applies |
| Electrical installation inspection / self-certification — renewal | Manager | Always |
| Municipal trade / health trade licence — renewal | Manager | If Trade licence applies |
| Contractor labour licences (50 or more contract workers) — renewal | Manager | Always |
| Security agency licence (PSARA) — renewal | Manager | Always |
| HWM authorisation renewal task | Compliance officer | If Hazardous Waste (HWM Rules 2016) applies |
| Pest-control operator's licence (Insecticides Rules 1971) — renewal | Compliance officer | If FSSAI Act 2006 applies |
8. Your filing calendar
Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.
| Filing | Due | Where | Rule | Needed |
|---|---|---|---|---|
| SWM Annual Return | 30 June every year | – | SWM Rules 2026 | Always |
| CGWA Groundwater Abstraction & Compliance Data Submission | 10th of every month | CGWA Bhu-Neer portal (cgwa-bhuneer.mowr.gov.in) | CGWA Groundwater Rules | If the rule applies |
| Swachh Tourist Destination self-assessment | 31 March every year | Swachh Bharat Mission — Tourism (STCI) | Sustainable Tourism Criteria (Voluntary) | If the rule applies |
| FSSAI Annual Fee + FSCR Filing | 31 March every year | FoSCoS | FSSAI Act 2006 | If the rule applies |
| Environmental Statement (Form V) | 30 September every year | State SPCB portal | Environmental Statement (Form V) | If the rule applies |
| HWM Form 4 Annual Return | 30 June every year | State SPCB portal | Hazardous Waste (HWM Rules 2016) | If the rule applies |
9. The rules behind all this
Applies to every site of this type
| Rule | What it asks of you |
|---|---|
| SWM Rules 2026 | |
| Plastic Waste Management Rules, 2016 (as amended) |
Depends on what is on your site
| Rule | What it asks of you |
|---|---|
| NGT Site-Specific Orders | |
| Coastal Regulation Zone Compliance | If this property sits within a Coastal Regulation Zone, construction is restricted — no permanent structures beyond specified limits, and no construction in ecologically sensitive sub-zones like mangroves or breeding grounds. |
| Eco-Sensitive Zone Restrictions | If this site is within an Eco-Sensitive Zone around a protected forest or wildlife sanctuary, regulated activities need prior clearance from the state ESZ Monitoring Committee, and polluting effluent/waste discharge is prohibited. |
| FSSAI Act 2006 | |
| Air Act 1981 | |
| Noise Pollution Rules 2000 | |
| CGWA Groundwater Rules | |
| Forest Land Diversion Approval | Using forest land for non-forestry purposes like tourism/resort construction needs prior two-stage approval from MoEFCC — this can't be assumed just because land is available. |
| ASI Monument Zone Restrictions | If this site is within 300m of a centrally protected monument, construction and mining are restricted or barred entirely — 100m is a strict no-build zone, and the next 200m needs an ASI-licensed clearance. |
| E-Waste Rules 2022 (minor) | |
| Battery Waste Rules 2022 (minor) | |
| Sustainable Tourism Criteria (Voluntary) | The Ministry of Tourism's sustainability criteria (STP, rainwater harvesting, waste management, non-CFC cooling) are voluntary/pledge-based, not a binding legal mandate — but they're often expected for tourism certifications. |
| Fire Safety (NOC & Systems) | Buildings above a certain height/occupancy (threshold varies by state) need a Fire Safety NOC, working fire-fighting systems (extinguishers, hydrants, sprinklers), and regular fire drills — facility management is directly responsible for this, not just the builder. |
| Diesel Storage Licence (PESO) | Storing more than 2,500L of diesel for DG backup requires a PESO storage licence and periodic tank safety certification. |
| Construction & Demolition (C&D) Waste | Any renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration. |
| Sewage Treatment Plant (STP) Consent | Operating an on-site STP needs SPCB Consent to Operate plus monthly performance and sludge-disposal logs. |
| POSH Internal Complaints Committee | Any workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation. |
| Lifts & escalators | A lift runs on a licence and a maintenance contract that both expire. Where the state has a lift Act you get its statutory tests and filings; everywhere you get monthly maintenance, rescue-device checks and an accident log, because the owner answers for a defect that was known and not fixed. |
| Trade licence | Hotels, restaurants, hospitals, shops and most commercial premises need a trade licence from the local body, and it is often a prerequisite for other licences and utility connections. |
| Environmental Statement (Form V) | If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it. |
| Hazardous Waste (HWM Rules 2016) | Hazardous waste generated on the premises (used lubricating oil from a DG set, spent solvents, lab or cleaning chemicals and their residues or empty containers) requires SPCB authorization, manifested handover to an authorized recycler/TSDF, and an annual return. |
| Environmental Clearance (EIA) | Projects near sensitive ecosystems or within 10km of a protected area need prior Environmental Clearance before construction begins. |
| Rainwater harvesting | Where the state binds existing buildings, a missing or non-working structure is a standing violation and can raise the water bill; elsewhere it is the approval-time condition most often left unmaintained. |
Recommended good practice
| Rule | What it asks of you |
|---|---|
| Shops & Establishments Registration | Nearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type. |
| Electrical safety | Every premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for. |
| Site labour duties | These are the labour duties that show up on site — a stocked first-aid box, an accident notice, and proof that the agencies supplying your housekeeping and security staff are licensed. Wages, provident fund and ESI stay with payroll. |
| Personal data protection | Resident, visitor, guest, patient, student and staff records — and CCTV — are personal data. The core duties start on 13 May 2027; these tasks get the notice, breach plan and grievance contact in place before then. |
This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.
10. Job sheets for each person
Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.
Manager
Every year
- Kitchen staff annual health certificate (only if FSSAI Act 2006 applies)
- Annual HSD tank integrity inspection (only if Diesel Storage Licence (PESO) applies)
- 2-year STP installation plan / approval (no on-site STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Environmental Statement (Form V) to the SPCB (30 September) (only if Environmental Statement (Form V) applies)
Each time it happens
- Personal data breach intimation
Before the licence expires
- Lift licence / registration — renewal (each lift) (only if Lifts & escalators applies)
- Lift maintenance contract (AMC) — renewal (only if Lifts & escalators applies)
- Lift third-party insurance — renewal (only if Lifts & escalators applies)
- Electrical installation inspection / self-certification — renewal
- Municipal trade / health trade licence — renewal (only if Trade licence applies)
- Contractor labour licences (50 or more contract workers) — renewal
- Security agency licence (PSARA) — renewal
How to do these in the app: Manager guide.
Compliance officer (Supervisor access)
Every month
- Monthly NGT site-specific condition checklist (only if NGT Site-Specific Orders applies)
- Monthly no-waste-within-500m-of-water-body inspection (only if Eco-Sensitive Zone Restrictions applies)
- CGWA abstraction and compliance data submission (only if CGWA Groundwater Rules applies)
Every quarter
- Quarterly zero-plastic ESZ/CRZ audit
Every six months
- 6-monthly certified fire system inspection (IS 2190) (only if Fire Safety (NOC & Systems) applies)
- 6-monthly EC compliance report (if EC granted) (only if Environmental Clearance (EIA) applies)
Every year
- Annual audit — all food vendors have valid FSSAI credentials (only if FSSAI Act 2006 applies)
- Annual no-waste-in-forest compliance declaration (only if Forest Land Diversion Approval applies)
- Annual ASI / State Archaeology compliance report (only if ASI Monument Zone Restrictions applies)
- Annual Swachh Tourist Destination self-assessment (only if Sustainable Tourism Criteria (Voluntary) applies)
- SWM Annual Return (if BWG)
- Annual fire system service / hydro-test (IS 2190) (only if Fire Safety (NOC & Systems) applies)
- POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
- HWM Form 4 annual return (June 30) (only if Hazardous Waste (HWM Rules 2016) applies)
- Annual crèche facility review
Each time it happens
- End-of-life solar panels handed only to a registered recycler or the producer (only if E-Waste Rules 2022 (minor) applies)
Before the licence expires
- FSSAI licence renewal task (pre-expiry) (only if FSSAI Act 2006 applies)
- CGWA NOC renewal task (only if CGWA Groundwater Rules applies)
- PESO licence renewal task (only if Diesel Storage Licence (PESO) applies)
- Fire NOC renewal task (only if Fire Safety (NOC & Systems) applies)
- Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)
- HWM authorisation renewal task (only if Hazardous Waste (HWM Rules 2016) applies)
- Pest-control operator's licence (Insecticides Rules 1971) — renewal (only if FSSAI Act 2006 applies)
Before the licence expires
- STP CTO renewal task (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- SPCB DG set CTO renewal task (only if Air Act 1981 applies)
How to do these in the app: Supervisor guide.
Operations supervisor (Supervisor access)
Every week
- No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)
Every month
- Monthly photo evidence of NGT plastic/waste restrictions (only if NGT Site-Specific Orders applies)
- Monthly CRZ zone waste-free inspection photo (only if Coastal Regulation Zone Compliance applies)
- Monthly no-open-burning declaration
- Monthly single-use plastic ban audit
- Dry plastic waste to authorized recycler
- No effluent to groundwater declaration (only if CGWA Groundwater Rules / Sewage Treatment Plant (STP) Consent applies)
- Fire system maintenance (extinguishers, hydrants, sprinklers) (only if Fire Safety (NOC & Systems) applies)
- Monthly STP effluent quality test (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Monthly rainwater harvesting structure maintenance log (each rainwater pit) (only if CGWA Groundwater Rules / Rainwater harvesting applies)
- Monthly lift maintenance visit (each lift) (only if Lifts & escalators applies)
- Monthly first-aid box check
- Used engine oil handover to a registered collection agent / recycler (only if Hazardous Waste (HWM Rules 2016) applies)
Every quarter
- Quarterly fire escape signage and emergency lighting check (only if Fire Safety (NOC & Systems) applies)
- Fire drill and staff evacuation training record (only if Fire Safety (NOC & Systems) applies)
- Quarterly lift test by a registered person (each lift) (only if Lifts & escalators applies)
- Lift rescue device, alarm and intercom check (each lift) (only if Lifts & escalators applies)
Every six months
- Six-monthly lift test by an authorised person (each lift) (only if Lifts & escalators applies)
- Lift rescue mock drill (only if Lifts & escalators applies)
Every year
- Annual noise level test at property boundary (only if Noise Pollution Rules 2000 applies)
- Annual pre-monsoon groundwater quality test (each borewell) (only if CGWA Groundwater Rules applies)
- Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) (only if Air Act 1981 applies)
- Fuel storage area fire safety check (only if Diesel Storage Licence (PESO) applies)
- Annual lift safety certificate / inspection report (only if Lifts & escalators applies)
- Annual earth resistance test
- Electrical Safety Officer annual inspection and test report
- Annual review and erasure of personal data no longer needed
Each time it happens
- E-waste handover receipt from registered producer/refurbisher/recycler (only if E-Waste Rules 2022 (minor) applies)
- Certificate of destruction / processing certificate (where provided) (only if E-Waste Rules 2022 (minor) applies)
- Spent battery handover receipt / take-back confirmation (only if Battery Waste Rules 2022 (minor) applies)
- EPR take-back confirmation from vendor at battery replacement (only if Battery Waste Rules 2022 (minor) applies)
- C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
- Faecal sludge transport manifest / FSTP receipt (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
- Lift accident report to the inspector (only if Lifts & escalators applies)
- Electrical accident intimation
- Workplace accident / dangerous occurrence notice
How to do these in the app: Supervisor guide.
Housekeeping / floor staff (Worker access)
Every day
- Daily waste log by stream
- Daily visitor count log
- Daily vendor zone compliance audit (per-vendor pass/fail scoring)
- Daily morning litter inspection and score (1=Critical, 5=Pristine, per zone) (only if Sustainable Tourism Criteria (Voluntary) applies)
- Food and garden waste composting / processing log
- Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
- Daily borewell pump run log (each borewell) (only if CGWA Groundwater Rules applies)
Every week
- On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
- Weekly groundwater abstraction log (per borewell) (each borewell) (only if CGWA Groundwater Rules applies)
Every month
- UCO handover to FSSAI-registered aggregator (only if FSSAI Act 2006 applies)
- Monthly groundwater level monitoring (each borewell) (only if CGWA Groundwater Rules applies)
- Monthly check — no e-waste in general waste bins (only if E-Waste Rules 2022 (minor) applies)
- Monthly check — no batteries in general waste (only if Battery Waste Rules 2022 (minor) applies)
- Monthly STP performance log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Treated effluent reuse log (gardening/flushing) (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- STP sludge disposal log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Sanitary waste stream handover log (SWM 2026)
- Special-care waste stream handover log (SWM 2026)
- Septic tank / cesspool desludging log (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
Each time it happens
- Peak-day enhanced waste log (festivals, peak season)
- Equipment decontamination before e-waste handover (lab / clinical equipment) (only if E-Waste Rules 2022 (minor) applies)
- DG run log entry (per operation) (each DG set) (only if Air Act 1981 applies)
How to do these in the app: Worker guide.
Kitchen supervisor (Supervisor access)
Every month
- Monthly Schedule 4 hygiene inspection (only if FSSAI Act 2006 applies)
- Pest control treatment record (only if FSSAI Act 2006 applies)
Every year
- FSSAI annual fee payment + Food Safety Compliance Report (FSCR) filing (only if FSSAI Act 2006 applies)
How to do these in the app: Supervisor guide.
NGT / legal compliance officer (Manager access)
Every year
- Annual NGT compliance report (only if NGT Site-Specific Orders applies)
Each time it happens
- NGT-directed action completion (per directed action) (only if NGT Site-Specific Orders applies)
How to do these in the app: Manager guide.