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By type of organisation

Tourist Spot / Heritage Site: setup and training guide

On this page

This page is the part of the onboarding kit that is specific to a Tourist Spot / Heritage Site. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:

The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.

1. At a glance

WhatHow many (maximum)
Rules that apply to every Tourist Spot2
Rules that depend on what is on your site23
Good-practice rules (recommended)4
One-time setup items (photos, documents, certificates)62
Recurring jobs (daily to yearly)63
Things you log when they happen15
Licence renewals tracked16
Statutory filings6

Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.

2. Who you need on the app

Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.

RoleApp accessWhat they look afterNeeded?Items they own
ManagerManagerRuns the account: setup, team, approvals, reports and filings.Yes36
Compliance officerSupervisorOwns licences, renewals, documents and statutory filings.Only if your site needs it54
Operations supervisorSupervisorRuns the daily team, checks and approves their jobs.Yes45
Vendor zone coordinatorSupervisorChecks the stalls and vendors who trade on site.Only if your site needs it–
Housekeeping / floor staffWorkerDoes the daily rounds, bins, weighing and logs on the phone.Yes22
Gate operatorWorkerLogs vehicles and loads at the gate.Only if your site needs it–
Kitchen supervisorSupervisorFood vendor / canteen supervisorOnly if your site needs it3
NGT / legal compliance officerManagerManages NGT-specific compliance filings and action completion reportsOnly if your site needs it2

App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.

3. Before setup: have these ready

Questions the setup will ask about your site

Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.

Numbers

  • Diesel generator count on premises
  • Diesel/fuel storage capacity on site
  • Number of lifts
  • Number of escalators / moving walks
  • Connected electrical load (kW)
  • Contract workers engaged through contractors
  • Plot area (sq m)
  • Solar plant capacity (kW)
  • Number of employees / workers on site

Yes or no

  • Active NGT order on site?
  • Borewell on site?
  • Eee on site?
  • Food service on site?
  • NGT or esz or crz on site?
  • Ticketed entry on site?
  • Ups backup on site?
  • Vendors on site?
  • Is Asi Managed Monument?
  • Is In Crz?
  • Is In Esz?
  • Is In Or Adjacent To Forest?
  • isRiversideOrHasNgtOrder?
  • Has an enclosed visitor centre, museum, or ticketing office building (not just open-air grounds)?
  • Undergoing active restoration/renovation work?
  • Signed Swachh Tourist Destination / STCI pledge?
  • On-site sewage treatment plant (STP)?
  • Rainwater harvesting on site?
  • Employs 10 or more people (incl. contract/interns)?
  • Uses septic tank / storage tank (no onsite STP)?
  • Local body requires a trade licence?
  • Security guards supplied by an agency?
  • Holds an SPCB consent (Water / Air Act) or hazardous-waste authorisation?
  • Holds an Environmental Clearance (EIA 2006)?
  • State law requires rainwater harvesting here (derived from state and plot area; not asked)?
  • Rooftop / ground-mounted solar plant on site?

Other details

  • No-STP wastewater scenario

Documents and licences to gather

Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.

DocumentNeeded
☐ NGT order copy + compliance undertakingIf NGT Site-Specific Orders applies
☐ CRZ NOCIf Coastal Regulation Zone Compliance applies
☐ No-untreated-sewage-within-CRZ connectivity evidenceIf Coastal Regulation Zone Compliance applies
☐ Forest Dept / NTCA permission for tourism operationsIf Forest Land Diversion Approval applies
☐ ASI permission / NOC for waste infrastructure changesIf ASI Monument Zone Restrictions applies
☐ Conservation-safe waste handling protocolIf ASI Monument Zone Restrictions applies
☐ CPCB BWG registrationAlways
☐ FSSAI licenseIf FSSAI Act 2006 applies
☐ CGWA NOC or exemption certificateIf CGWA Groundwater Rules applies
☐ Rainwater harvesting system installation certificate (each rainwater pit)If CGWA Groundwater Rules / Rainwater harvesting applies
☐ Assessment: does the organisation hold a registered CPCB e-waste producer/recycler role?If E-Waste Rules 2022 (minor) applies
☐ Electrical and electronic equipment (EEE) asset registerIf E-Waste Rules 2022 (minor) applies
☐ CPCB-registered e-waste recycler authorization copyIf E-Waste Rules 2022 (minor) applies
☐ Battery asset register (UPS/inverter/solar systems)If Battery Waste Rules 2022 (minor) applies
☐ CPCB-authorized battery recycler authorization copyIf Battery Waste Rules 2022 (minor) applies
☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site)Always
☐ DG exhaust stack height compliance certificate (each DG set)If Air Act 1981 applies
☐ Fire Safety NOC from State Fire ServiceIf Fire Safety (NOC & Systems) applies
☐ PESO petroleum storage licenseIf Diesel Storage Licence (PESO) applies
☐ C&D Waste Management PlanIf Construction & Demolition (C&D) Waste applies
☐ ULB approval/intimation for large C&D projectsIf Construction & Demolition (C&D) Waste applies
☐ STP Consent to Operate from SPCB (each STP)If Sewage Treatment Plant (STP) Consent applies
☐ SPCB Consent to Operate (CTO) for diesel generator (DG)If Air Act 1981 applies
☐ Shops & Establishments Act registrationAlways
☐ POSH Internal Complaints Committee constitution (incl. external member)If POSH Internal Complaints Committee applies
☐ Lift licence / registration (each lift)If Lifts & escalators applies
☐ Lift maintenance contract (AMC)If Lifts & escalators applies
☐ Lift third-party insuranceIf Lifts & escalators applies
☐ Electrical installation inspection / self-certificationAlways
☐ Electrical Safety Officer appointmentAlways
☐ Fire-safe wiring and supply isolation certificateAlways
☐ Municipal trade / health trade licenceIf Trade licence applies
☐ Contractor labour licences (50 or more contract workers)Always
☐ Security agency licence (PSARA)Always
☐ Privacy notice for residents / visitors / customers / staffAlways
☐ Personal data breach response planAlways
☐ SPCB HWM authorizationIf Hazardous Waste (HWM Rules 2016) applies
☐ EIA Environment Clearance conditions documentIf Environmental Clearance (EIA) applies
☐ Electrical Inspector approval of the rooftop solar plantAlways
☐ Self-certification of the rooftop solar plantAlways
☐ Net-metering / grid connection agreement with the discomAlways
☐ Crèche facility for employees' children (50 or more employees)Always
☐ Pest-control operator's licence (Insecticides Rules 1971)If FSSAI Act 2006 applies

4. Setup evidence: your first-weeks checklist

Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).

Compliance officer

ItemEvidenceNeeded
☐ NGT order copy + compliance undertakingDocumentIf NGT Site-Specific Orders applies
☐ CRZ NOCCertificateIf Coastal Regulation Zone Compliance applies
☐ No-untreated-sewage-within-CRZ connectivity evidenceDocumentIf Coastal Regulation Zone Compliance applies
☐ ESZ compliance declaration (no hazardous waste in ESZ)DeclarationIf Eco-Sensitive Zone Restrictions applies
☐ Forest Dept / NTCA permission for tourism operationsCertificateIf Forest Land Diversion Approval applies
☐ ASI permission / NOC for waste infrastructure changesCertificateIf ASI Monument Zone Restrictions applies
☐ Conservation-safe waste handling protocolDocumentIf ASI Monument Zone Restrictions applies
☐ CPCB BWG registrationCertificateAlways
☐ FSSAI licenseCertificateIf FSSAI Act 2006 applies
☐ CGWA NOC or exemption certificateCertificateIf CGWA Groundwater Rules applies
☐ Assessment: does the organisation hold a registered CPCB e-waste producer/recycler role?DocumentIf E-Waste Rules 2022 (minor) applies
☐ CPCB-registered e-waste recycler authorization copyCertificateIf E-Waste Rules 2022 (minor) applies
☐ CPCB-authorized battery recycler authorization copyCertificateIf Battery Waste Rules 2022 (minor) applies
☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site)CertificateAlways
☐ DG exhaust stack height compliance certificate (each DG set)DocumentIf Air Act 1981 applies
☐ Fire Safety NOC from State Fire ServiceCertificateIf Fire Safety (NOC & Systems) applies
☐ PESO petroleum storage licenseCertificateIf Diesel Storage Licence (PESO) applies
☐ ULB approval/intimation for large C&D projectsDocumentIf Construction & Demolition (C&D) Waste applies
☐ STP Consent to Operate from SPCB (each STP)CertificateIf Sewage Treatment Plant (STP) Consent applies
☐ SPCB Consent to Operate (CTO) for diesel generator (DG)CertificateIf Air Act 1981 applies
☐ Shops & Establishments Act registrationCertificateAlways
☐ POSH Internal Complaints Committee constitution (incl. external member)DocumentIf POSH Internal Complaints Committee applies
☐ SPCB HWM authorizationCertificateIf Hazardous Waste (HWM Rules 2016) applies
☐ EIA Environment Clearance conditions documentDocumentIf Environmental Clearance (EIA) applies
☐ Electrical Inspector approval of the rooftop solar plantDocumentAlways
☐ Self-certification of the rooftop solar plantDocumentAlways
☐ Net-metering / grid connection agreement with the discomDocumentAlways
☐ Crèche facility for employees' children (50 or more employees)DocumentAlways
☐ Pest-control operator's licence (Insecticides Rules 1971)CertificateIf FSSAI Act 2006 applies

Manager

ItemEvidenceNeeded
☐ Bin overview photo (position, label & lid) — per bin (each bin)PhotoAlways
☐ Rainwater harvesting system installation certificate (each rainwater pit)DocumentIf CGWA Groundwater Rules / Rainwater harvesting applies
☐ Electrical and electronic equipment (EEE) asset registerDocumentIf E-Waste Rules 2022 (minor) applies
☐ Battery asset register (UPS/inverter/solar systems)DocumentIf Battery Waste Rules 2022 (minor) applies
☐ DG acoustic enclosure installation photo (each DG set)PhotoIf Air Act 1981 applies
☐ Secondary containment (bunding) photoPhotoIf Diesel Storage Licence (PESO) applies
☐ C&D Waste Management PlanDocumentIf Construction & Demolition (C&D) Waste applies
☐ STP full installation overview (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ Consent-to-Operate document displayed near STP (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ Composting unit full overview (each compost unit)PhotoAlways
☐ Diesel generator (DG) set — full installation overview (each DG set)PhotoIf Air Act 1981 applies
☐ Lift / escalator nameplate photo (each lift)PhotoIf Lifts & escalators applies
☐ Lift licence / registration (each lift)CertificateIf Lifts & escalators applies
☐ Lift maintenance contract (AMC)CertificateIf Lifts & escalators applies
☐ Lift third-party insuranceCertificateIf Lifts & escalators applies
☐ Electrical installation inspection / self-certificationCertificateAlways
☐ Electrical Safety Officer appointmentDocumentAlways
☐ Fire-safe wiring and supply isolation certificateDocumentAlways
☐ Municipal trade / health trade licenceCertificateIf Trade licence applies
☐ Contractor labour licences (50 or more contract workers)CertificateAlways
☐ Security agency licence (PSARA)CertificateAlways
☐ Privacy notice for residents / visitors / customers / staffDocumentAlways
☐ Named contact for personal-data grievancesDeclarationAlways
☐ Personal data breach response planDocumentAlways

Operations supervisor

ItemEvidenceNeeded
☐ Four-stream segregation signage and bin infrastructure photoPhotoAlways
☐ STP capacity nameplate or equipment label (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ STP inlet connection from building drainage (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ STP outlet pipe destination connection (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ STP sludge disposal / drying area (each STP)PhotoIf Sewage Treatment Plant (STP) Consent applies
☐ Composting unit capacity label (each compost unit)PhotoAlways
☐ Compost output storage area (each compost unit)PhotoAlways
☐ Diesel generator (DG) capacity nameplate (each DG set)PhotoIf Air Act 1981 applies
☐ Electrical danger notices and shock-treatment chartPhotoAlways

5. Your recurring jobs

These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).

Every day

JobUsually done byEvidenceNeeded
Daily waste log by streamHousekeeping / floor staffReadingsAlways
Daily visitor count logHousekeeping / floor staffReadingsAlways
Daily vendor zone compliance audit (per-vendor pass/fail scoring)Housekeeping / floor staffChecklistAlways
Daily morning litter inspection and score (1=Critical, 5=Pristine, per zone)Housekeeping / floor staffChecklistIf Sustainable Tourism Criteria (Voluntary) applies
Food and garden waste composting / processing logHousekeeping / floor staffReadingsAlways
Daily C&D waste volume log by categoryHousekeeping / floor staffReadingsIf Construction & Demolition (C&D) Waste applies
Daily borewell pump run log (each borewell)Housekeeping / floor staffReadingsIf CGWA Groundwater Rules applies

Every week

JobUsually done byEvidenceNeeded
On-site C&D waste segregation zone photo (4-category)Housekeeping / floor staffPhotoIf Construction & Demolition (C&D) Waste applies
No unauthorized C&D dumping declarationOperations supervisorDeclarationIf Construction & Demolition (C&D) Waste applies
Weekly groundwater abstraction log (per borewell) (each borewell)Housekeeping / floor staffReadingsIf CGWA Groundwater Rules applies

Every month

JobUsually done byEvidenceNeeded
Monthly NGT site-specific condition checklistCompliance officerChecklistIf NGT Site-Specific Orders applies
Monthly photo evidence of NGT plastic/waste restrictionsOperations supervisorPhotoIf NGT Site-Specific Orders applies
Monthly CRZ zone waste-free inspection photoOperations supervisorPhotoIf Coastal Regulation Zone Compliance applies
Monthly no-waste-within-500m-of-water-body inspectionCompliance officerPhotoIf Eco-Sensitive Zone Restrictions applies
Monthly no-open-burning declarationOperations supervisorDeclarationAlways
Monthly single-use plastic ban auditOperations supervisorChecklistAlways
Dry plastic waste to authorized recyclerOperations supervisorDocumentAlways
UCO handover to FSSAI-registered aggregatorHousekeeping / floor staffDocumentIf FSSAI Act 2006 applies
Monthly Schedule 4 hygiene inspectionKitchen supervisorChecklistIf FSSAI Act 2006 applies
Pest control treatment recordKitchen supervisorDocumentIf FSSAI Act 2006 applies
Monthly groundwater level monitoring (each borewell)Housekeeping / floor staffReadingsIf CGWA Groundwater Rules applies
No effluent to groundwater declarationOperations supervisorDeclarationIf CGWA Groundwater Rules / Sewage Treatment Plant (STP) Consent applies
Monthly check — no e-waste in general waste binsHousekeeping / floor staffChecklistIf E-Waste Rules 2022 (minor) applies
Monthly check — no batteries in general wasteHousekeeping / floor staffChecklistIf Battery Waste Rules 2022 (minor) applies
Fire system maintenance (extinguishers, hydrants, sprinklers)Operations supervisorDocumentIf Fire Safety (NOC & Systems) applies
Monthly STP performance log (each STP)Housekeeping / floor staffReadingsIf Sewage Treatment Plant (STP) Consent applies
Monthly STP effluent quality test (each STP)Operations supervisorDocumentIf Sewage Treatment Plant (STP) Consent applies
Treated effluent reuse log (gardening/flushing) (each STP)Housekeeping / floor staffReadingsIf Sewage Treatment Plant (STP) Consent applies
STP sludge disposal log (each STP)Housekeeping / floor staffDocumentIf Sewage Treatment Plant (STP) Consent applies
Sanitary waste stream handover log (SWM 2026)Housekeeping / floor staffDocumentAlways
Special-care waste stream handover log (SWM 2026)Housekeeping / floor staffDocumentAlways
Monthly rainwater harvesting structure maintenance log (each rainwater pit)Operations supervisorDocumentIf CGWA Groundwater Rules / Rainwater harvesting applies
Septic tank / cesspool desludging log (each septic tank)Housekeeping / floor staffDocumentIf Sewage Treatment Plant (STP) Consent applies
Monthly lift maintenance visit (each lift)Operations supervisorChecklistIf Lifts & escalators applies
Monthly first-aid box checkOperations supervisorChecklistAlways
Used engine oil handover to a registered collection agent / recyclerOperations supervisorReadingsIf Hazardous Waste (HWM Rules 2016) applies

Every quarter

JobUsually done byEvidenceNeeded
Quarterly zero-plastic ESZ/CRZ auditCompliance officerPhotoAlways
Quarterly fire escape signage and emergency lighting checkOperations supervisorPhotoIf Fire Safety (NOC & Systems) applies
Fire drill and staff evacuation training recordOperations supervisorDocumentIf Fire Safety (NOC & Systems) applies
Quarterly lift test by a registered person (each lift)Operations supervisorDocumentIf Lifts & escalators applies
Lift rescue device, alarm and intercom check (each lift)Operations supervisorChecklistIf Lifts & escalators applies

Every six months

JobUsually done byEvidenceNeeded
6-monthly certified fire system inspection (IS 2190)Compliance officerDocumentIf Fire Safety (NOC & Systems) applies
Six-monthly lift test by an authorised person (each lift)Operations supervisorDocumentIf Lifts & escalators applies
Lift rescue mock drillOperations supervisorDocumentIf Lifts & escalators applies
6-monthly EC compliance report (if EC granted)Compliance officerDocumentIf Environmental Clearance (EIA) applies

Every year

JobUsually done byEvidenceNeeded
Annual NGT compliance reportNGT / legal compliance officerDocumentIf NGT Site-Specific Orders applies
Annual audit — all food vendors have valid FSSAI credentialsCompliance officerDocumentIf FSSAI Act 2006 applies
Annual no-waste-in-forest compliance declarationCompliance officerDeclarationIf Forest Land Diversion Approval applies
Annual ASI / State Archaeology compliance reportCompliance officerDocumentIf ASI Monument Zone Restrictions applies
Kitchen staff annual health certificateManagerDocumentIf FSSAI Act 2006 applies
Annual noise level test at property boundaryOperations supervisorDocumentIf Noise Pollution Rules 2000 applies
Annual pre-monsoon groundwater quality test (each borewell)Operations supervisorDocumentIf CGWA Groundwater Rules applies
Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set)Operations supervisorDocumentIf Air Act 1981 applies
Annual HSD tank integrity inspectionManagerDocumentIf Diesel Storage Licence (PESO) applies
Fuel storage area fire safety checkOperations supervisorChecklistIf Diesel Storage Licence (PESO) applies
Annual fire system service / hydro-test (IS 2190)Compliance officerDocumentIf Fire Safety (NOC & Systems) applies
POSH annual report to District OfficerCompliance officerDocumentIf POSH Internal Complaints Committee applies
2-year STP installation plan / approval (no on-site STP)ManagerDocumentIf Sewage Treatment Plant (STP) Consent applies
Annual lift safety certificate / inspection reportOperations supervisorDocumentIf Lifts & escalators applies
Annual earth resistance testOperations supervisorDocumentAlways
Electrical Safety Officer annual inspection and test reportOperations supervisorDocumentAlways
Annual review and erasure of personal data no longer neededOperations supervisorChecklistAlways
Annual crèche facility reviewCompliance officerChecklistAlways

6. Things you log when they happen

These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.

WhatWhenUsually logged byNeeded
Peak-day enhanced waste log (festivals, peak season)Each time it happensHousekeeping / floor staffAlways
NGT-directed action completion (per directed action)Each time it happensNGT / legal compliance officerIf NGT Site-Specific Orders applies
Equipment decontamination before e-waste handover (lab / clinical equipment)Each time it happensHousekeeping / floor staffIf E-Waste Rules 2022 (minor) applies
E-waste handover receipt from registered producer/refurbisher/recyclerEach time it happensOperations supervisorIf E-Waste Rules 2022 (minor) applies
Certificate of destruction / processing certificate (where provided)Each time it happensOperations supervisorIf E-Waste Rules 2022 (minor) applies
Spent battery handover receipt / take-back confirmationEach time it happensOperations supervisorIf Battery Waste Rules 2022 (minor) applies
EPR take-back confirmation from vendor at battery replacementEach time it happensOperations supervisorIf Battery Waste Rules 2022 (minor) applies
DG run log entry (per operation) (each DG set)Each time it happensHousekeeping / floor staffIf Air Act 1981 applies
C&D waste dispatch to authorized processor receiptEach time it happensOperations supervisorIf Construction & Demolition (C&D) Waste applies
Faecal sludge transport manifest / FSTP receipt (each septic tank)Each time it happensOperations supervisorIf Sewage Treatment Plant (STP) Consent applies
Lift accident report to the inspectorEach time it happensOperations supervisorIf Lifts & escalators applies
Electrical accident intimationEach time it happensOperations supervisorAlways
Workplace accident / dangerous occurrence noticeEach time it happensOperations supervisorAlways
Personal data breach intimationEach time it happensManagerAlways
End-of-life solar panels handed only to a registered recycler or the producerEach time it happensCompliance officerIf E-Waste Rules 2022 (minor) applies

7. Licence renewals

Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.

RenewalOwnerNeeded
STP CTO renewal taskCompliance officerIf Sewage Treatment Plant (STP) Consent applies
FSSAI licence renewal task (pre-expiry)Compliance officerIf FSSAI Act 2006 applies
CGWA NOC renewal taskCompliance officerIf CGWA Groundwater Rules applies
PESO licence renewal taskCompliance officerIf Diesel Storage Licence (PESO) applies
SPCB DG set CTO renewal taskCompliance officerIf Air Act 1981 applies
Fire NOC renewal taskCompliance officerIf Fire Safety (NOC & Systems) applies
Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)Compliance officerAlways
Lift licence / registration — renewalManagerIf Lifts & escalators applies
Lift maintenance contract (AMC) — renewalManagerIf Lifts & escalators applies
Lift third-party insurance — renewalManagerIf Lifts & escalators applies
Electrical installation inspection / self-certification — renewalManagerAlways
Municipal trade / health trade licence — renewalManagerIf Trade licence applies
Contractor labour licences (50 or more contract workers) — renewalManagerAlways
Security agency licence (PSARA) — renewalManagerAlways
HWM authorisation renewal taskCompliance officerIf Hazardous Waste (HWM Rules 2016) applies
Pest-control operator's licence (Insecticides Rules 1971) — renewalCompliance officerIf FSSAI Act 2006 applies

8. Your filing calendar

Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.

FilingDueWhereRuleNeeded
SWM Annual Return30 June every year–SWM Rules 2026Always
CGWA Groundwater Abstraction & Compliance Data Submission10th of every monthCGWA Bhu-Neer portal (cgwa-bhuneer.mowr.gov.in)CGWA Groundwater RulesIf the rule applies
Swachh Tourist Destination self-assessment31 March every yearSwachh Bharat Mission — Tourism (STCI)Sustainable Tourism Criteria (Voluntary)If the rule applies
FSSAI Annual Fee + FSCR Filing31 March every yearFoSCoSFSSAI Act 2006If the rule applies
Environmental Statement (Form V)30 September every yearState SPCB portalEnvironmental Statement (Form V)If the rule applies
HWM Form 4 Annual Return30 June every yearState SPCB portalHazardous Waste (HWM Rules 2016)If the rule applies

9. The rules behind all this

Applies to every site of this type

RuleWhat it asks of you
SWM Rules 2026
Plastic Waste Management Rules, 2016 (as amended)

Depends on what is on your site

RuleWhat it asks of you
NGT Site-Specific Orders
Coastal Regulation Zone ComplianceIf this property sits within a Coastal Regulation Zone, construction is restricted — no permanent structures beyond specified limits, and no construction in ecologically sensitive sub-zones like mangroves or breeding grounds.
Eco-Sensitive Zone RestrictionsIf this site is within an Eco-Sensitive Zone around a protected forest or wildlife sanctuary, regulated activities need prior clearance from the state ESZ Monitoring Committee, and polluting effluent/waste discharge is prohibited.
FSSAI Act 2006
Air Act 1981
Noise Pollution Rules 2000
CGWA Groundwater Rules
Forest Land Diversion ApprovalUsing forest land for non-forestry purposes like tourism/resort construction needs prior two-stage approval from MoEFCC — this can't be assumed just because land is available.
ASI Monument Zone RestrictionsIf this site is within 300m of a centrally protected monument, construction and mining are restricted or barred entirely — 100m is a strict no-build zone, and the next 200m needs an ASI-licensed clearance.
E-Waste Rules 2022 (minor)
Battery Waste Rules 2022 (minor)
Sustainable Tourism Criteria (Voluntary)The Ministry of Tourism's sustainability criteria (STP, rainwater harvesting, waste management, non-CFC cooling) are voluntary/pledge-based, not a binding legal mandate — but they're often expected for tourism certifications.
Fire Safety (NOC & Systems)Buildings above a certain height/occupancy (threshold varies by state) need a Fire Safety NOC, working fire-fighting systems (extinguishers, hydrants, sprinklers), and regular fire drills — facility management is directly responsible for this, not just the builder.
Diesel Storage Licence (PESO)Storing more than 2,500L of diesel for DG backup requires a PESO storage licence and periodic tank safety certification.
Construction & Demolition (C&D) WasteAny renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration.
Sewage Treatment Plant (STP) ConsentOperating an on-site STP needs SPCB Consent to Operate plus monthly performance and sludge-disposal logs.
POSH Internal Complaints CommitteeAny workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation.
Lifts & escalatorsA lift runs on a licence and a maintenance contract that both expire. Where the state has a lift Act you get its statutory tests and filings; everywhere you get monthly maintenance, rescue-device checks and an accident log, because the owner answers for a defect that was known and not fixed.
Trade licenceHotels, restaurants, hospitals, shops and most commercial premises need a trade licence from the local body, and it is often a prerequisite for other licences and utility connections.
Environmental Statement (Form V)If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it.
Hazardous Waste (HWM Rules 2016)Hazardous waste generated on the premises (used lubricating oil from a DG set, spent solvents, lab or cleaning chemicals and their residues or empty containers) requires SPCB authorization, manifested handover to an authorized recycler/TSDF, and an annual return.
Environmental Clearance (EIA)Projects near sensitive ecosystems or within 10km of a protected area need prior Environmental Clearance before construction begins.
Rainwater harvestingWhere the state binds existing buildings, a missing or non-working structure is a standing violation and can raise the water bill; elsewhere it is the approval-time condition most often left unmaintained.
RuleWhat it asks of you
Shops & Establishments RegistrationNearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type.
Electrical safetyEvery premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for.
Site labour dutiesThese are the labour duties that show up on site — a stocked first-aid box, an accident notice, and proof that the agencies supplying your housekeeping and security staff are licensed. Wages, provident fund and ESI stay with payroll.
Personal data protectionResident, visitor, guest, patient, student and staff records — and CCTV — are personal data. The core duties start on 13 May 2027; these tasks get the notice, breach plan and grievance contact in place before then.

This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.

10. Job sheets for each person

Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.

Manager

Every year

  • Kitchen staff annual health certificate (only if FSSAI Act 2006 applies)
  • Annual HSD tank integrity inspection (only if Diesel Storage Licence (PESO) applies)
  • 2-year STP installation plan / approval (no on-site STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • Environmental Statement (Form V) to the SPCB (30 September) (only if Environmental Statement (Form V) applies)

Each time it happens

  • Personal data breach intimation

Before the licence expires

  • Lift licence / registration — renewal (each lift) (only if Lifts & escalators applies)
  • Lift maintenance contract (AMC) — renewal (only if Lifts & escalators applies)
  • Lift third-party insurance — renewal (only if Lifts & escalators applies)
  • Electrical installation inspection / self-certification — renewal
  • Municipal trade / health trade licence — renewal (only if Trade licence applies)
  • Contractor labour licences (50 or more contract workers) — renewal
  • Security agency licence (PSARA) — renewal

How to do these in the app: Manager guide.

Compliance officer (Supervisor access)

Every month

  • Monthly NGT site-specific condition checklist (only if NGT Site-Specific Orders applies)
  • Monthly no-waste-within-500m-of-water-body inspection (only if Eco-Sensitive Zone Restrictions applies)
  • CGWA abstraction and compliance data submission (only if CGWA Groundwater Rules applies)

Every quarter

  • Quarterly zero-plastic ESZ/CRZ audit

Every six months

  • 6-monthly certified fire system inspection (IS 2190) (only if Fire Safety (NOC & Systems) applies)
  • 6-monthly EC compliance report (if EC granted) (only if Environmental Clearance (EIA) applies)

Every year

  • Annual audit — all food vendors have valid FSSAI credentials (only if FSSAI Act 2006 applies)
  • Annual no-waste-in-forest compliance declaration (only if Forest Land Diversion Approval applies)
  • Annual ASI / State Archaeology compliance report (only if ASI Monument Zone Restrictions applies)
  • Annual Swachh Tourist Destination self-assessment (only if Sustainable Tourism Criteria (Voluntary) applies)
  • SWM Annual Return (if BWG)
  • Annual fire system service / hydro-test (IS 2190) (only if Fire Safety (NOC & Systems) applies)
  • POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
  • HWM Form 4 annual return (June 30) (only if Hazardous Waste (HWM Rules 2016) applies)
  • Annual crèche facility review

Each time it happens

  • End-of-life solar panels handed only to a registered recycler or the producer (only if E-Waste Rules 2022 (minor) applies)

Before the licence expires

  • FSSAI licence renewal task (pre-expiry) (only if FSSAI Act 2006 applies)
  • CGWA NOC renewal task (only if CGWA Groundwater Rules applies)
  • PESO licence renewal task (only if Diesel Storage Licence (PESO) applies)
  • Fire NOC renewal task (only if Fire Safety (NOC & Systems) applies)
  • Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)
  • HWM authorisation renewal task (only if Hazardous Waste (HWM Rules 2016) applies)
  • Pest-control operator's licence (Insecticides Rules 1971) — renewal (only if FSSAI Act 2006 applies)

Before the licence expires

  • STP CTO renewal task (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • SPCB DG set CTO renewal task (only if Air Act 1981 applies)

How to do these in the app: Supervisor guide.

Operations supervisor (Supervisor access)

Every week

  • No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)

Every month

  • Monthly photo evidence of NGT plastic/waste restrictions (only if NGT Site-Specific Orders applies)
  • Monthly CRZ zone waste-free inspection photo (only if Coastal Regulation Zone Compliance applies)
  • Monthly no-open-burning declaration
  • Monthly single-use plastic ban audit
  • Dry plastic waste to authorized recycler
  • No effluent to groundwater declaration (only if CGWA Groundwater Rules / Sewage Treatment Plant (STP) Consent applies)
  • Fire system maintenance (extinguishers, hydrants, sprinklers) (only if Fire Safety (NOC & Systems) applies)
  • Monthly STP effluent quality test (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • Monthly rainwater harvesting structure maintenance log (each rainwater pit) (only if CGWA Groundwater Rules / Rainwater harvesting applies)
  • Monthly lift maintenance visit (each lift) (only if Lifts & escalators applies)
  • Monthly first-aid box check
  • Used engine oil handover to a registered collection agent / recycler (only if Hazardous Waste (HWM Rules 2016) applies)

Every quarter

  • Quarterly fire escape signage and emergency lighting check (only if Fire Safety (NOC & Systems) applies)
  • Fire drill and staff evacuation training record (only if Fire Safety (NOC & Systems) applies)
  • Quarterly lift test by a registered person (each lift) (only if Lifts & escalators applies)
  • Lift rescue device, alarm and intercom check (each lift) (only if Lifts & escalators applies)

Every six months

  • Six-monthly lift test by an authorised person (each lift) (only if Lifts & escalators applies)
  • Lift rescue mock drill (only if Lifts & escalators applies)

Every year

  • Annual noise level test at property boundary (only if Noise Pollution Rules 2000 applies)
  • Annual pre-monsoon groundwater quality test (each borewell) (only if CGWA Groundwater Rules applies)
  • Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) (only if Air Act 1981 applies)
  • Fuel storage area fire safety check (only if Diesel Storage Licence (PESO) applies)
  • Annual lift safety certificate / inspection report (only if Lifts & escalators applies)
  • Annual earth resistance test
  • Electrical Safety Officer annual inspection and test report
  • Annual review and erasure of personal data no longer needed

Each time it happens

  • E-waste handover receipt from registered producer/refurbisher/recycler (only if E-Waste Rules 2022 (minor) applies)
  • Certificate of destruction / processing certificate (where provided) (only if E-Waste Rules 2022 (minor) applies)
  • Spent battery handover receipt / take-back confirmation (only if Battery Waste Rules 2022 (minor) applies)
  • EPR take-back confirmation from vendor at battery replacement (only if Battery Waste Rules 2022 (minor) applies)
  • C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
  • Faecal sludge transport manifest / FSTP receipt (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
  • Lift accident report to the inspector (only if Lifts & escalators applies)
  • Electrical accident intimation
  • Workplace accident / dangerous occurrence notice

How to do these in the app: Supervisor guide.

Housekeeping / floor staff (Worker access)

Every day

  • Daily waste log by stream
  • Daily visitor count log
  • Daily vendor zone compliance audit (per-vendor pass/fail scoring)
  • Daily morning litter inspection and score (1=Critical, 5=Pristine, per zone) (only if Sustainable Tourism Criteria (Voluntary) applies)
  • Food and garden waste composting / processing log
  • Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
  • Daily borewell pump run log (each borewell) (only if CGWA Groundwater Rules applies)

Every week

  • On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
  • Weekly groundwater abstraction log (per borewell) (each borewell) (only if CGWA Groundwater Rules applies)

Every month

  • UCO handover to FSSAI-registered aggregator (only if FSSAI Act 2006 applies)
  • Monthly groundwater level monitoring (each borewell) (only if CGWA Groundwater Rules applies)
  • Monthly check — no e-waste in general waste bins (only if E-Waste Rules 2022 (minor) applies)
  • Monthly check — no batteries in general waste (only if Battery Waste Rules 2022 (minor) applies)
  • Monthly STP performance log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • Treated effluent reuse log (gardening/flushing) (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • STP sludge disposal log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • Sanitary waste stream handover log (SWM 2026)
  • Special-care waste stream handover log (SWM 2026)
  • Septic tank / cesspool desludging log (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)

Each time it happens

  • Peak-day enhanced waste log (festivals, peak season)
  • Equipment decontamination before e-waste handover (lab / clinical equipment) (only if E-Waste Rules 2022 (minor) applies)
  • DG run log entry (per operation) (each DG set) (only if Air Act 1981 applies)

How to do these in the app: Worker guide.

Kitchen supervisor (Supervisor access)

Every month

  • Monthly Schedule 4 hygiene inspection (only if FSSAI Act 2006 applies)
  • Pest control treatment record (only if FSSAI Act 2006 applies)

Every year

  • FSSAI annual fee payment + Food Safety Compliance Report (FSCR) filing (only if FSSAI Act 2006 applies)

How to do these in the app: Supervisor guide.

Every year

  • Annual NGT compliance report (only if NGT Site-Specific Orders applies)

Each time it happens

  • NGT-directed action completion (per directed action) (only if NGT Site-Specific Orders applies)

How to do these in the app: Manager guide.