Browse all help
Guides
Guides for each role
Running it day to day
When something goes wrong
How do I…?
Signing in and the app7
Doing jobs13
- The camera won't open
- How do I do a job and send it for check?
- What makes a good evidence photo?
- A job came back red. How do I fix it?
- It asks for location. What if I'm indoors?
- I have no jobs today. Is that right?
- How do I report a broken bin or a leak?
- It says some fields are still missing
- How do I see the jobs for one bin or machine?
- Why must I scan a sticker before the photo?
- The sticker won't scan or is damaged
- It says the item hasn't been linked yet
- It says Wrong sticker. What do I do?
Checking jobs and running the team10
- How do I add a one-off job?
- How do I check a job: pass it or send it back?
- How do I do a job myself?
- How do I mark a holiday so jobs are not counted as missed?
- A worker registered a new item. How do I approve it?
- How do I give a job to someone else?
- How do I move a job to another day?
- Where do I see what was missed yesterday?
- How do I send a job back so the worker understands?
- How is my team doing today?
Setting up and managing17
- How do I add a worker or supervisor?
- How do I approve today's jobs?
- We added a DG set or a borewell. How do I update our setup?
- How do I turn on a recommended rule?
- How do I prepare and record an annual return?
- How do I move from the free plan to the licensed plan?
- How do I give someone their sign-in code?
- How do I stick and link QR stickers?
- How do I make the monthly report?
- What does Path to green show?
- How do I replace a lost or damaged sticker?
- How do I get the report emailed every month?
- What is setup evidence and how do I finish it?
- How do I share documents with an inspector?
- Someone left. What do I do?
- How do I upload a licence and get renewal reminders?
- How do I check my waste vendor's licence?
Collection, intake and gate7
By type of organisation
- Telecom Tower / BTS Site Portfolio
- All 54 organisation guides
Telecom Tower / BTS Site Portfolio: setup and training guide
On this page
This page is the part of the onboarding kit that is specific to a Telecom Tower / BTS Site Portfolio. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:
- Start here: what happens in your first 14 days
- How EarthReheal works: rules, jobs, evidence, approvals and reports in one page
- Role guides: Manager · Supervisor · Worker
The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.
1. At a glance
| What | How many (maximum) |
|---|---|
| Rules that apply to every Telecom Tower | 3 |
| Rules that depend on what is on your site | 7 |
| Good-practice rules (recommended) | 1 |
| One-time setup items (photos, documents, certificates) | 23 |
| Recurring jobs (daily to yearly) | 14 |
| Things you log when they happen | 7 |
| Licence renewals tracked | 5 |
| Statutory filings | 2 |
Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.
2. Who you need on the app
Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.
| Role | App access | What they look after | Needed? | Items they own |
|---|---|---|---|---|
| Manager | Manager | National Facilities Head | Yes | 2 |
| Compliance officer | Manager | Owns licences, renewals, documents and statutory filings. | Yes | 29 |
| Operations supervisor | Supervisor | Fleet Engineer: per-region oversight | Yes | 14 |
| Housekeeping / floor staff | Worker | Site Technician: per-site DG/battery tasks | Yes | 4 |
| Lab / technical staff | Worker | HWM manifest / used-oil handling | Yes | 2 |
App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.
3. Before setup: have these ready
Questions the setup will ask about your site
Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.
Numbers
- Number of diesel generator (DG) sets across the tower portfolio
- Connected electrical load (kW)
- Solar plant capacity (kW)
Yes or no
- DG sets in residential or noise-sensitive areas?
- Bulk HSD storage above 2,500 litres at fleet depot?
- Active renovation on site?
- Employs 10 or more people (incl. contract/interns)?
- Requires Shops and Establishments registration under state labour law?
- Holds an SPCB consent (Water / Air Act) or hazardous-waste authorisation?
- Rooftop / ground-mounted solar plant on site?
Documents and licences to gather
Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.
| Document | Needed |
|---|---|
| ☐ Battery role assessment (consumer/bulk user vs. producer/importer — drives CPCB EPR registration obligation) | Always |
| ☐ E-waste role assessment (consumer/bulk user vs. producer — drives CPCB portal registration) | Always |
| ☐ Battery recycler authorization copy | Always |
| ☐ E-waste recycler authorization copy | Always |
| ☐ SPCB HWM Authorization (Form 1) | Always |
| ☐ Diesel generator (DG) exhaust stack height compliance certificate (each DG set) | If AIR ACT DG applies |
| ☐ PESO petroleum storage license | If PETROLEUM PESO applies |
| ☐ Battery vendor EPR take-back program enrollment | Always |
| ☐ C&D Waste Management Plan | If Construction & Demolition (C&D) Waste applies |
| ☐ ULB approval/intimation for large C&D projects | If Construction & Demolition (C&D) Waste applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | If AIR ACT DG applies |
| ☐ Shops & Establishments Act registration | If Shops & Establishments Registration applies |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | If POSH Internal Complaints Committee applies |
| ☐ Electrical installation inspection / self-certification | Always |
| ☐ Electrical Safety Officer appointment | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Always |
| ☐ Electrical Inspector approval of the rooftop solar plant | Always |
| ☐ Self-certification of the rooftop solar plant | Always |
| ☐ Net-metering / grid connection agreement with the discom | Always |
4. Setup evidence: your first-weeks checklist
Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).
Compliance officer
| Item | Evidence | Needed |
|---|---|---|
| ☐ Battery role assessment (consumer/bulk user vs. producer/importer — drives CPCB EPR registration obligation) | Document | Always |
| ☐ E-waste role assessment (consumer/bulk user vs. producer — drives CPCB portal registration) | Document | Always |
| ☐ Battery recycler authorization copy | Certificate | Always |
| ☐ E-waste recycler authorization copy | Certificate | Always |
| ☐ SPCB HWM Authorization (Form 1) | Certificate | Always |
| ☐ Diesel generator (DG) exhaust stack height compliance certificate (each DG set) | Document | If AIR ACT DG applies |
| ☐ PESO petroleum storage license | Certificate | If PETROLEUM PESO applies |
| ☐ Battery vendor EPR take-back program enrollment | Document | Always |
| ☐ ULB approval/intimation for large C&D projects | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | Certificate | If AIR ACT DG applies |
| ☐ Shops & Establishments Act registration | Certificate | If Shops & Establishments Registration applies |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | Document | If POSH Internal Complaints Committee applies |
| ☐ Electrical installation inspection / self-certification | Certificate | Always |
| ☐ Electrical Safety Officer appointment | Document | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Document | Always |
| ☐ DG acoustic enclosure installation photo (each DG set) | Photo | If AIR ACT DG / NOISE 2000 applies |
| ☐ Electrical Inspector approval of the rooftop solar plant | Document | Always |
| ☐ Self-certification of the rooftop solar plant | Document | Always |
| ☐ Net-metering / grid connection agreement with the discom | Document | Always |
Manager
| Item | Evidence | Needed |
|---|---|---|
| ☐ C&D Waste Management Plan | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ Diesel generator (DG) set — full installation overview (each DG set) | Photo | If AIR ACT DG applies |
Operations supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Diesel generator (DG) capacity nameplate (each DG set) | Photo | If AIR ACT DG applies |
| ☐ Electrical danger notices and shock-treatment chart | Photo | Always |
5. Your recurring jobs
These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).
Every day
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Daily C&D waste volume log by category | Housekeeping / floor staff | Readings | If Construction & Demolition (C&D) Waste applies |
Every week
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| On-site C&D waste segregation zone photo (4-category) | Housekeeping / floor staff | Photo | If Construction & Demolition (C&D) Waste applies |
| No unauthorized C&D dumping declaration | Operations supervisor | Declaration | If Construction & Demolition (C&D) Waste applies |
Every month
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Monthly battery collection log (per-tower battery pickups aggregated at fleet level) | Housekeeping / floor staff | Readings | Always |
| Monthly HWM segregation and storage check | Lab / technical staff | Photo | Always |
| Monthly declaration: no oil/solvent/coolant discharged to drain, soil, or water body | Operations supervisor | Declaration | Always |
| Monthly no-open-burning declaration | Operations supervisor | Declaration | If Construction & Demolition (C&D) Waste applies |
| Used engine oil handover to a registered collection agent / recycler | Operations supervisor | Readings | Always |
Every year
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Annual battery waste review (all sites — quantities, EOL timeline) | Compliance officer | Document | Always |
| Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) | Operations supervisor | Document | If AIR ACT DG applies |
| Annual noise level test at property boundary | Operations supervisor | Document | If NOISE 2000 applies |
| POSH annual report to District Officer | Compliance officer | Document | If POSH Internal Complaints Committee applies |
| Annual earth resistance test | Operations supervisor | Document | Always |
| Electrical Safety Officer annual inspection and test report | Operations supervisor | Document | Always |
6. Things you log when they happen
These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.
| What | When | Usually logged by | Needed |
|---|---|---|---|
| HWM Form 10 dispatch manifest | Each time it happens | Lab / technical staff | Always |
| Spent battery handover receipt / take-back confirmation | Each time it happens | Operations supervisor | Always |
| DG run log entry (per operation) (each DG set) | Each time it happens | Housekeeping / floor staff | If AIR ACT DG applies |
| E-waste handover receipt from registered producer/refurbisher/recycler | Each time it happens | Operations supervisor | Always |
| C&D waste dispatch to authorized processor receipt | Each time it happens | Operations supervisor | If Construction & Demolition (C&D) Waste applies |
| Electrical accident intimation | Each time it happens | Operations supervisor | Always |
| End-of-life solar panels handed only to a registered recycler or the producer | Each time it happens | Compliance officer | Always |
7. Licence renewals
Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.
| Renewal | Owner | Needed |
|---|---|---|
| HWM authorisation renewal task | Compliance officer | Always |
| PESO licence renewal task | Compliance officer | If PETROLEUM PESO applies |
| SPCB DG set CTO renewal task | Compliance officer | If AIR ACT DG applies |
| Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates) | Compliance officer | If Shops & Establishments Registration applies |
| Electrical installation inspection / self-certification — renewal | Compliance officer | Always |
8. Your filing calendar
Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.
| Filing | Due | Where | Rule | Needed |
|---|---|---|---|---|
| HWM ANNUAL RETURN | 30 June every year | – | HWM 2016 | Always |
| Environmental Statement (Form V) | 30 September every year | State SPCB portal | Environmental Statement (Form V) | If the rule applies |
9. The rules behind all this
Applies to every site of this type
| Rule | What it asks of you |
|---|---|
| BATTERY 2022 | |
| HWM 2016 | |
| EWASTE 2022 |
Depends on what is on your site
| Rule | What it asks of you |
|---|---|
| AIR ACT DG | |
| PETROLEUM PESO | |
| NOISE 2000 | |
| Construction & Demolition (C&D) Waste | Any renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration. |
| Shops & Establishments Registration | Nearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type. |
| POSH Internal Complaints Committee | Any workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation. |
| Environmental Statement (Form V) | If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it. |
Recommended good practice
| Rule | What it asks of you |
|---|---|
| Electrical safety | Every premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for. |
This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.
10. Job sheets for each person
Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.
Compliance officer (Manager access)
Every year
- Annual battery waste review (all sites — quantities, EOL timeline)
- HWM Form 4 annual return (June 30)
- POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
- Environmental Statement (Form V) to the SPCB (30 September) (only if Environmental Statement (Form V) applies)
Each time it happens
- End-of-life solar panels handed only to a registered recycler or the producer
Before the licence expires
- HWM authorisation renewal task
- PESO licence renewal task (only if PETROLEUM PESO applies)
- Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates) (only if Shops & Establishments Registration applies)
- Electrical installation inspection / self-certification — renewal
Before the licence expires
- SPCB DG set CTO renewal task (only if AIR ACT DG applies)
How to do these in the app: Manager guide.
Operations supervisor (Supervisor access)
Every week
- No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)
Every month
- Monthly declaration: no oil/solvent/coolant discharged to drain, soil, or water body
- Monthly no-open-burning declaration (only if Construction & Demolition (C&D) Waste applies)
- Used engine oil handover to a registered collection agent / recycler
Every year
- Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) (only if AIR ACT DG applies)
- Annual noise level test at property boundary (only if NOISE 2000 applies)
- Annual earth resistance test
- Electrical Safety Officer annual inspection and test report
Each time it happens
- Spent battery handover receipt / take-back confirmation
- E-waste handover receipt from registered producer/refurbisher/recycler
- C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
- Electrical accident intimation
How to do these in the app: Supervisor guide.
Housekeeping / floor staff (Worker access)
Every day
- Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
Every week
- On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
Every month
- Monthly battery collection log (per-tower battery pickups aggregated at fleet level)
Each time it happens
- DG run log entry (per operation) (each DG set) (only if AIR ACT DG applies)
How to do these in the app: Worker guide.
Lab / technical staff (Worker access)
Every month
- Monthly HWM segregation and storage check
Each time it happens
- HWM Form 10 dispatch manifest
How to do these in the app: Worker guide.