Browse all help
Guides
Guides for each role
Running it day to day
When something goes wrong
How do I…?
Signing in and the app7
Doing jobs13
- The camera won't open
- How do I do a job and send it for check?
- What makes a good evidence photo?
- A job came back red. How do I fix it?
- It asks for location. What if I'm indoors?
- I have no jobs today. Is that right?
- How do I report a broken bin or a leak?
- It says some fields are still missing
- How do I see the jobs for one bin or machine?
- Why must I scan a sticker before the photo?
- The sticker won't scan or is damaged
- It says the item hasn't been linked yet
- It says Wrong sticker. What do I do?
Checking jobs and running the team10
- How do I add a one-off job?
- How do I check a job: pass it or send it back?
- How do I do a job myself?
- How do I mark a holiday so jobs are not counted as missed?
- A worker registered a new item. How do I approve it?
- How do I give a job to someone else?
- How do I move a job to another day?
- Where do I see what was missed yesterday?
- How do I send a job back so the worker understands?
- How is my team doing today?
Setting up and managing17
- How do I add a worker or supervisor?
- How do I approve today's jobs?
- We added a DG set or a borewell. How do I update our setup?
- How do I turn on a recommended rule?
- How do I prepare and record an annual return?
- How do I move from the free plan to the licensed plan?
- How do I give someone their sign-in code?
- How do I stick and link QR stickers?
- How do I make the monthly report?
- What does Path to green show?
- How do I replace a lost or damaged sticker?
- How do I get the report emailed every month?
- What is setup evidence and how do I finish it?
- How do I share documents with an inspector?
- Someone left. What do I do?
- How do I upload a licence and get renewal reminders?
- How do I check my waste vendor's licence?
Collection, intake and gate7
By type of organisation
- Senior Living / Old Age Home
- All 54 organisation guides
Senior Living / Old Age Home: setup and training guide
On this page
This page is the part of the onboarding kit that is specific to a Senior Living / Old Age Home. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:
- Start here: what happens in your first 14 days
- How EarthReheal works: rules, jobs, evidence, approvals and reports in one page
- Role guides: Manager · Supervisor · Worker
The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.
1. At a glance
| What | How many (maximum) |
|---|---|
| Rules that apply to every Senior Living | 4 |
| Rules that depend on what is on your site | 18 |
| Good-practice rules (recommended) | 7 |
| One-time setup items (photos, documents, certificates) | 59 |
| Recurring jobs (daily to yearly) | 58 |
| Things you log when they happen | 14 |
| Licence renewals tracked | 20 |
| Statutory filings | 5 |
Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.
2. Who you need on the app
Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.
| Role | App access | What they look after | Needed? | Items they own |
|---|---|---|---|---|
| Manager | Manager | Director/Warden | Yes | 11 |
| Bio-medical waste coordinator | Manager | if nursing activity | Only if your site needs it | 4 |
| Kitchen supervisor | Supervisor | Kitchen / dietitian lead for FSSAI + therapeutic diet | Yes | 17 |
| Housekeeping / floor staff | Worker | Care Staff / Housekeeping | Yes | 16 |
| Compliance officer | Manager | SPCB / registration liaison | Yes | 71 |
| Operations supervisor | Supervisor | Ward / floor supervisor | Yes | 33 |
| Nurse / ward in-charge | Supervisor | Nursing lead: BMW daily log | Only if your site needs it | 1 |
| Pharmacy in-charge | Supervisor | Dispensary / medicine disposal | Only if your site needs it | 3 |
App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.
3. Before setup: have these ready
Questions the setup will ask about your site
Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.
Numbers
- Diesel generator count on site
- Diesel/fuel storage capacity on site
- Number of lifts
- Number of escalators / moving walks
- Connected electrical load (kW)
- Age of the building (years)
- Contract workers engaged through contractors
- Plot area (sq m)
- Solar plant capacity (kW)
- LPG stored on site (kg, all cylinders together)
- Number of employees / workers on site
Yes or no
- Borewell on site?
- Eee on site?
- Nursing or medical activity on site?
- On site dispensary on site?
- Ups on site?
- Is Bwg?
- On-site sewage treatment plant (STP)?
- Active renovation on site?
- Rainwater harvesting on site?
- Employs 10 or more people (incl. contract/interns)?
- Uses septic tank / storage tank (no onsite STP)?
- Security guards supplied by an agency?
- Holds an SPCB consent (Water / Air Act) or hazardous-waste authorisation?
- State law requires rainwater harvesting here (derived from state and plot area; not asked)?
- Swimming pool on the premises?
- Rooftop / ground-mounted solar plant on site?
- EV charging points in the parking?
- Commercial piped natural gas (PNG) connection?
- Drinking water comes from a borewell or tanker (not only the municipal supply)?
- Uses more than 50 litres of frying oil a day (FSSAI UCO threshold)?
Other details
- No-STP wastewater scenario
Documents and licences to gather
Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.
| Document | Needed |
|---|---|
| ☐ State Senior Citizen Home registration / minimum standards compliance certificate | Always |
| ☐ BMW SPCB/PCC authorization certificate | If BMW 2016 applies |
| ☐ CPCB BWG portal registration | Always |
| ☐ FSSAI food business license (Registration/State/Central) | Always |
| ☐ Fire Safety NOC from State Fire Service | Always |
| ☐ STP Consent to Operate from SPCB (each STP) | If Sewage Treatment Plant (STP) Consent applies |
| ☐ PESO petroleum storage license | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | If Construction & Demolition (C&D) Waste applies |
| ☐ ULB approval/intimation for large C&D projects | If Construction & Demolition (C&D) Waste applies |
| ☐ CGWA NOC or exemption certificate | If CGWA applies |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | If CGWA / Rainwater harvesting applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | If AIR ACT DG applies |
| ☐ NDPS/State Drug Controller authorization for controlled substance dispensing | If DRUGS NDPS applies |
| ☐ NDPS record retention compliance (2-year retention policy) | If DRUGS NDPS applies |
| ☐ Shops & Establishments Act registration | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | If POSH Internal Complaints Committee applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Always |
| ☐ Lift licence / registration (each lift) | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | If Lifts & escalators applies |
| ☐ Lift third-party insurance | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Always |
| ☐ Electrical Safety Officer appointment | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Always |
| ☐ Municipal trade / health trade licence | Always |
| ☐ Occupancy / completion certificate | Always |
| ☐ Structural stability certificate | Always |
| ☐ Contractor labour licences (50 or more contract workers) | Always |
| ☐ Security agency licence (PSARA) | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Always |
| ☐ Personal data breach response plan | Always |
| ☐ SPCB HWM authorization | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ Permission to operate the swimming pool (Tamil Nadu, Form VI) | If Swimming pool applies |
| ☐ Electrical Inspector approval of the rooftop solar plant | Always |
| ☐ Self-certification of the rooftop solar plant | Always |
| ☐ Net-metering / grid connection agreement with the discom | Always |
| ☐ EVSE electrical commissioning certificate (BIS/CEA/DISCOM) | If EV Charging Safety applies |
| ☐ PESO storage licence for the LPG cylinder bank (above 100 kg) | Always |
| ☐ Piped natural gas (PNG) installation third-party safety certificate | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | Always |
4. Setup evidence: your first-weeks checklist
Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).
Compliance officer
| Item | Evidence | Needed |
|---|---|---|
| ☐ State Senior Citizen Home registration / minimum standards compliance certificate | Certificate | Always |
| ☐ BMW SPCB/PCC authorization certificate | Certificate | If BMW 2016 applies |
| ☐ CPCB BWG portal registration | Certificate | Always |
| ☐ FSSAI food business license (Registration/State/Central) | Certificate | Always |
| ☐ Fire Safety NOC from State Fire Service | Certificate | Always |
| ☐ STP Consent to Operate from SPCB (each STP) | Certificate | If Sewage Treatment Plant (STP) Consent applies |
| ☐ PESO petroleum storage license | Certificate | If Diesel Storage Licence (PESO) applies |
| ☐ ULB approval/intimation for large C&D projects | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ CGWA NOC or exemption certificate | Certificate | If CGWA applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | Certificate | If AIR ACT DG applies |
| ☐ Shops & Establishments Act registration | Certificate | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | Document | If POSH Internal Complaints Committee applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Certificate | Always |
| ☐ Lift / escalator nameplate photo (each lift) | Photo | If Lifts & escalators applies |
| ☐ Lift licence / registration (each lift) | Certificate | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | Certificate | If Lifts & escalators applies |
| ☐ Lift third-party insurance | Certificate | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Certificate | Always |
| ☐ Electrical Safety Officer appointment | Document | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Document | Always |
| ☐ Municipal trade / health trade licence | Certificate | Always |
| ☐ Occupancy / completion certificate | Certificate | Always |
| ☐ Structural stability certificate | Certificate | Always |
| ☐ Contractor labour licences (50 or more contract workers) | Certificate | Always |
| ☐ Security agency licence (PSARA) | Certificate | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Document | Always |
| ☐ Named contact for personal-data grievances | Declaration | Always |
| ☐ Personal data breach response plan | Document | Always |
| ☐ SPCB HWM authorization | Certificate | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ Permission to operate the swimming pool (Tamil Nadu, Form VI) | Certificate | If Swimming pool applies |
| ☐ Electrical Inspector approval of the rooftop solar plant | Document | Always |
| ☐ Self-certification of the rooftop solar plant | Document | Always |
| ☐ Net-metering / grid connection agreement with the discom | Document | Always |
| ☐ EVSE electrical commissioning certificate (BIS/CEA/DISCOM) | Certificate | If EV Charging Safety applies |
| ☐ PESO storage licence for the LPG cylinder bank (above 100 kg) | Certificate | Always |
| ☐ Piped natural gas (PNG) installation third-party safety certificate | Certificate | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Document | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | Certificate | Always |
Manager
| Item | Evidence | Needed |
|---|---|---|
| ☐ Bin overview photo (position, label & lid) — per bin (each bin) | Photo | Always |
| ☐ Secondary containment (bunding) photo | Photo | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | Document | If CGWA / Rainwater harvesting applies |
| ☐ DG acoustic enclosure installation photo (each DG set) | Photo | If AIR ACT DG applies |
| ☐ STP full installation overview (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Consent-to-Operate document displayed near STP (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Composting unit full overview (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) set — full installation overview (each DG set) | Photo | If AIR ACT DG applies |
Housekeeping / floor staff
| Item | Evidence | Needed |
|---|---|---|
| ☐ BMW color-coded bin setup photo (each ward) | Photo | If BMW 2016 applies |
Operations supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Four-stream segregation signage and bin infrastructure photo | Photo | Always |
| ☐ STP capacity nameplate or equipment label (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP inlet connection from building drainage (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP outlet pipe destination connection (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ STP sludge disposal / drying area (each STP) | Photo | If Sewage Treatment Plant (STP) Consent applies |
| ☐ Composting unit capacity label (each compost unit) | Photo | Always |
| ☐ Compost output storage area (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) capacity nameplate (each DG set) | Photo | If AIR ACT DG applies |
Bio-medical waste coordinator
| Item | Evidence | Needed |
|---|---|---|
| ☐ NDPS/State Drug Controller authorization for controlled substance dispensing | Certificate | If DRUGS NDPS applies |
| ☐ NDPS record retention compliance (2-year retention policy) | Document | If DRUGS NDPS applies |
Kitchen supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Electrical danger notices and shock-treatment chart | Photo | Always |
5. Your recurring jobs
These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).
Every day
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Daily waste log by stream (weigh on collection days) | Housekeeping / floor staff | Readings | Always |
| BMW daily generation log by enabled category | Nurse / ward in-charge | Readings | If BMW 2016 applies |
| Daily organic waste processing log (Option A) | Housekeeping / floor staff | Readings | Always |
| Daily C&D waste volume log by category | Housekeeping / floor staff | Readings | If Construction & Demolition (C&D) Waste applies |
| Daily borewell pump run log (each borewell) | Housekeeping / floor staff | Readings | If CGWA applies |
| NDPS controlled substance register daily entry | Pharmacy in-charge | Readings | If DRUGS NDPS applies |
| Daily garden/leaf waste composting or disposal log | Housekeeping / floor staff | Readings | Always |
| Daily pool water pH and free chlorine log | Operations supervisor | Readings | If Swimming pool applies |
Every week
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| On-site C&D waste segregation zone photo (4-category) | Housekeeping / floor staff | Photo | If Construction & Demolition (C&D) Waste applies |
| No unauthorized C&D dumping declaration | Operations supervisor | Declaration | If Construction & Demolition (C&D) Waste applies |
| Weekly groundwater abstraction log (per borewell) (each borewell) | Housekeeping / floor staff | Readings | If CGWA applies |
Every month
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Therapeutic diet chart documentation (diabetic, renal, etc.) | Compliance officer | Document | Always |
| Monthly no-open-burning declaration | Operations supervisor | Declaration | Always |
| Monthly construction noise schedule compliance (no work after 10 PM in residential zones) | Operations supervisor | Declaration | If NOISE 2000 applies |
| FSSAI Schedule 4 monthly hygiene inspection | Kitchen supervisor | Checklist | Always |
| UCO handover to FSSAI-registered UCO aggregator | Kitchen supervisor | Document | Always |
| Fire system maintenance (extinguishers, hydrants, sprinklers) | Operations supervisor | Document | Always |
| Monthly STP performance log (each STP) | Housekeeping / floor staff | Readings | If Sewage Treatment Plant (STP) Consent applies |
| Monthly STP effluent quality test (each STP) | Operations supervisor | Document | If Sewage Treatment Plant (STP) Consent applies |
| Treated effluent reuse log (gardening/flushing) (each STP) | Housekeeping / floor staff | Readings | If Sewage Treatment Plant (STP) Consent applies |
| STP sludge disposal log (each STP) | Housekeeping / floor staff | Document | If Sewage Treatment Plant (STP) Consent applies |
| No effluent to groundwater declaration | Operations supervisor | Declaration | If Sewage Treatment Plant (STP) Consent applies |
| Sanitary waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Special-care waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Monthly rainwater harvesting structure maintenance log (each rainwater pit) | Operations supervisor | Document | If CGWA / Rainwater harvesting applies |
| Monthly groundwater level monitoring (each borewell) | Housekeeping / floor staff | Readings | If CGWA applies |
| Septic tank / cesspool desludging log (each septic tank) | Housekeeping / floor staff | Document | If Sewage Treatment Plant (STP) Consent applies |
| Monthly lift maintenance visit (each lift) | Kitchen supervisor | Checklist | If Lifts & escalators applies |
| Monthly first-aid box check | Kitchen supervisor | Checklist | Always |
| Used engine oil handover to a registered collection agent / recycler | Operations supervisor | Readings | If Hazardous Waste (HWM Rules 2016) applies |
| Monthly pool lifeguard and safety equipment check | Operations supervisor | Checklist | If Swimming pool applies |
| Pest control treatment record | Operations supervisor | Document | Always |
Every quarter
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Quarterly fire escape signage and emergency lighting check | Operations supervisor | Photo | Always |
| Fire drill and staff evacuation training record | Operations supervisor | Document | Always |
| Quarterly lift test by a registered person (each lift) | Kitchen supervisor | Document | If Lifts & escalators applies |
| Lift rescue device, alarm and intercom check (each lift) | Kitchen supervisor | Checklist | If Lifts & escalators applies |
| Quarterly EV charging bay electrical safety inspection | Operations supervisor | Checklist | If EV Charging Safety applies |
| Quarterly LPG/CNG gas installation safety check | Operations supervisor | Document | Always |
Every six months
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| BMW segregation and handling staff training | Bio-medical waste coordinator | Document | If BMW 2016 applies |
| 6-monthly certified fire system inspection (IS 2190) | Compliance officer | Document | Always |
| Six-monthly lift test by an authorised person (each lift) | Kitchen supervisor | Document | If Lifts & escalators applies |
| Lift rescue mock drill | Kitchen supervisor | Document | If Lifts & escalators applies |
| Half-yearly drinking water quality test (IS 10500) | Operations supervisor | Document | Always |
Every year
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Annual noise level test at property boundary | Operations supervisor | Document | If NOISE 2000 applies |
| Food handling staff annual medical fitness certificates | Manager | Document | Always |
| Annual HSD tank integrity inspection | Manager | Document | If Diesel Storage Licence (PESO) applies |
| Fuel storage area fire safety check | Operations supervisor | Checklist | If Diesel Storage Licence (PESO) applies |
| Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) | Operations supervisor | Document | If AIR ACT DG applies |
| Annual fire system service / hydro-test (IS 2190) | Compliance officer | Document | Always |
| POSH annual report to District Officer | Compliance officer | Document | If POSH Internal Complaints Committee applies |
| 2-year STP installation plan / approval (no on-site STP) | Compliance officer | Document | If Sewage Treatment Plant (STP) Consent applies |
| Annual lift safety certificate / inspection report | Kitchen supervisor | Document | If Lifts & escalators applies |
| Annual earth resistance test | Kitchen supervisor | Document | Always |
| Electrical Safety Officer annual inspection and test report | Kitchen supervisor | Document | Always |
| Annual review and erasure of personal data no longer needed | Kitchen supervisor | Checklist | Always |
| Hepatitis B and tetanus immunisation of staff handling bio-medical waste | Operations supervisor | Checklist | If BMW 2016 applies |
| Health check-up of staff handling bio-medical waste | Operations supervisor | Document | If BMW 2016 applies |
| Annual crèche facility review | Compliance officer | Checklist | Always |
6. Things you log when they happen
These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.
| What | When | Usually logged by | Needed |
|---|---|---|---|
| E-waste handover receipt from registered producer/refurbisher/recycler | Each time it happens | Operations supervisor | If EWASTE 2022 applies |
| Spent battery handover receipt / take-back confirmation | Each time it happens | Operations supervisor | If BATTERY 2022 applies |
| CBWTF barcode-scan / handover record per collection visit | Each time it happens | Bio-medical waste coordinator | If BMW 2016 applies |
| Expired/recalled non-cytotoxic medicine disposal log | Each time it happens | Pharmacy in-charge | If DRUGS NDPS applies |
| C&D waste dispatch to authorized processor receipt | Each time it happens | Operations supervisor | If Construction & Demolition (C&D) Waste applies |
| DG run log entry (per operation) (each DG set) | Each time it happens | Housekeeping / floor staff | If AIR ACT DG applies |
| NDPS witnessed destruction (Narcotics Inspector) | Each time it happens | Pharmacy in-charge | If DRUGS NDPS applies |
| Faecal sludge transport manifest / FSTP receipt (each septic tank) | Each time it happens | Operations supervisor | If Sewage Treatment Plant (STP) Consent applies |
| Lift accident report to the inspector | Each time it happens | Kitchen supervisor | If Lifts & escalators applies |
| Electrical accident intimation | Each time it happens | Kitchen supervisor | Always |
| Workplace accident / dangerous occurrence notice | Each time it happens | Kitchen supervisor | Always |
| Personal data breach intimation | Each time it happens | Compliance officer | Always |
| Bio-medical waste accident report (Form I) | Each time it happens | Compliance officer | If BMW 2016 applies |
| End-of-life solar panels handed only to a registered recycler or the producer | Each time it happens | Compliance officer | If EWASTE 2022 applies |
7. Licence renewals
Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.
| Renewal | Owner | Needed |
|---|---|---|
| STP CTO renewal task | Compliance officer | If Sewage Treatment Plant (STP) Consent applies |
| BMW authorisation renewal task | Compliance officer | If BMW 2016 applies |
| FSSAI licence renewal task (pre-expiry) | Compliance officer | Always |
| PESO licence renewal task | Compliance officer | If Diesel Storage Licence (PESO) applies |
| CGWA NOC renewal task | Compliance officer | If CGWA applies |
| SPCB DG set CTO renewal task | Compliance officer | If AIR ACT DG applies |
| Fire NOC renewal task | Compliance officer | Always |
| Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates) | Compliance officer | Always |
| Lift licence / registration — renewal | Compliance officer | If Lifts & escalators applies |
| Lift maintenance contract (AMC) — renewal | Compliance officer | If Lifts & escalators applies |
| Lift third-party insurance — renewal | Compliance officer | If Lifts & escalators applies |
| Electrical installation inspection / self-certification — renewal | Compliance officer | Always |
| Municipal trade / health trade licence — renewal | Compliance officer | Always |
| Structural stability certificate — renewal | Compliance officer | Always |
| Contractor labour licences (50 or more contract workers) — renewal | Compliance officer | Always |
| Security agency licence (PSARA) — renewal | Compliance officer | Always |
| HWM authorisation renewal task | Compliance officer | If Hazardous Waste (HWM Rules 2016) applies |
| LPG approval renewal task | Compliance officer | Always |
| Piped natural gas (PNG) installation third-party safety certificate — renewal | Compliance officer | Always |
| Pest-control operator's licence (Insecticides Rules 1971) — renewal | Compliance officer | Always |
8. Your filing calendar
Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.
| Filing | Due | Where | Rule | Needed |
|---|---|---|---|---|
| SWM ANNUAL RETURN | 30 June every year | – | SWM 2026 | Always |
| BMW ANNUAL RETURN | 30 June every year | – | BMW 2016 | If the rule applies |
| FSSAI Annual Fee + FSCR Filing | 31 March every year | FoSCoS | FSSAI | Always |
| Environmental Statement (Form V) | 30 September every year | State SPCB portal | Environmental Statement (Form V) | If the rule applies |
| HWM Form 4 Annual Return | 30 June every year | State SPCB portal | Hazardous Waste (HWM Rules 2016) | If the rule applies |
9. The rules behind all this
Applies to every site of this type
| Rule | What it asks of you |
|---|---|
| SWM 2026 | |
| FSSAI | |
| Senior Care Facility Standards | Private senior-care facilities aren't covered by a uniform national care standard — the applicable registration and care requirements depend on whether your state has its own private old-age-home registration law. |
| Plastic Waste Management Rules, 2016 (as amended) |
Depends on what is on your site
| Rule | What it asks of you |
|---|---|
| BMW 2016 | |
| DRUGS NDPS | |
| AIR ACT DG | |
| NOISE 2000 | |
| CGWA | |
| EWASTE 2022 | |
| BATTERY 2022 | |
| Sewage Treatment Plant (STP) Consent | Operating an on-site STP needs SPCB Consent to Operate plus monthly performance and sludge-disposal logs. |
| Diesel Storage Licence (PESO) | Storing more than 2,500L of diesel for DG backup requires a PESO storage licence and periodic tank safety certification. |
| Construction & Demolition (C&D) Waste | Any renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration. |
| POSH Internal Complaints Committee | Any workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation. |
| Lifts & escalators | A lift runs on a licence and a maintenance contract that both expire. Where the state has a lift Act you get its statutory tests and filings; everywhere you get monthly maintenance, rescue-device checks and an accident log, because the owner answers for a defect that was known and not fixed. |
| Environmental Statement (Form V) | If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it. |
| Hazardous Waste (HWM Rules 2016) | Hazardous waste generated on the premises (used lubricating oil from a DG set, spent solvents, lab or cleaning chemicals and their residues or empty containers) requires SPCB authorization, manifested handover to an authorized recycler/TSDF, and an annual return. |
| Rainwater harvesting | Where the state binds existing buildings, a missing or non-working structure is a standing violation and can raise the water bill; elsewhere it is the approval-time condition most often left unmaintained. |
| Swimming pool | A pool is where a lapse turns into a drowning or an infection. Daily water tests and a lifeguard and equipment check are the records that show it was run safely; in Tamil Nadu they are law. |
| EV Charging Safety | Chargers in shared parking need a commissioning certificate and periodic electrical safety inspection, earthing checks and load management. |
| UCO (Used Cooking Oil) Handover to Authorised RUCO Aggregator |
Recommended good practice
| Rule | What it asks of you |
|---|---|
| Fire Safety (NOC & Systems) | Buildings above a certain height/occupancy (threshold varies by state) need a Fire Safety NOC, working fire-fighting systems (extinguishers, hydrants, sprinklers), and regular fire drills — facility management is directly responsible for this, not just the builder. |
| Shops & Establishments Registration | Nearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type. |
| Electrical safety | Every premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for. |
| Trade licence | Hotels, restaurants, hospitals, shops and most commercial premises need a trade licence from the local body, and it is often a prerequisite for other licences and utility connections. |
| Occupancy & structure | The occupancy certificate is the document other licences ask for; in Maharashtra and Gujarat an older building also needs a current structural stability certificate. |
| Site labour duties | These are the labour duties that show up on site — a stocked first-aid box, an accident notice, and proof that the agencies supplying your housekeeping and security staff are licensed. Wages, provident fund and ESI stay with payroll. |
| Personal data protection | Resident, visitor, guest, patient, student and staff records — and CCTV — are personal data. The core duties start on 13 May 2027; these tasks get the notice, breach plan and grievance contact in place before then. |
This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.
10. Job sheets for each person
Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.
Manager
Every year
- Food handling staff annual medical fitness certificates
- Annual HSD tank integrity inspection (only if Diesel Storage Licence (PESO) applies)
How to do these in the app: Manager guide.
Bio-medical waste coordinator (Manager access)
Every six months
- BMW segregation and handling staff training (only if BMW 2016 applies)
Each time it happens
- CBWTF barcode-scan / handover record per collection visit (only if BMW 2016 applies)
How to do these in the app: Manager guide.
Kitchen supervisor (Supervisor access)
Every month
- FSSAI Schedule 4 monthly hygiene inspection
- UCO handover to FSSAI-registered UCO aggregator
- Monthly lift maintenance visit (each lift) (only if Lifts & escalators applies)
- Monthly first-aid box check
Every quarter
- Quarterly lift test by a registered person (each lift) (only if Lifts & escalators applies)
- Lift rescue device, alarm and intercom check (each lift) (only if Lifts & escalators applies)
Every six months
- Six-monthly lift test by an authorised person (each lift) (only if Lifts & escalators applies)
- Lift rescue mock drill (only if Lifts & escalators applies)
Every year
- FSSAI annual fee payment + Food Safety Compliance Report (FSCR) filing
- Annual lift safety certificate / inspection report (only if Lifts & escalators applies)
- Annual earth resistance test
- Electrical Safety Officer annual inspection and test report
- Annual review and erasure of personal data no longer needed
Each time it happens
- Lift accident report to the inspector (only if Lifts & escalators applies)
- Electrical accident intimation
- Workplace accident / dangerous occurrence notice
How to do these in the app: Supervisor guide.
Housekeeping / floor staff (Worker access)
Every day
- Daily waste log by stream (weigh on collection days)
- Daily organic waste processing log (Option A)
- Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
- Daily borewell pump run log (each borewell) (only if CGWA applies)
- Daily garden/leaf waste composting or disposal log
Every week
- On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
- Weekly groundwater abstraction log (per borewell) (each borewell) (only if CGWA applies)
Every month
- Monthly STP performance log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Treated effluent reuse log (gardening/flushing) (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- STP sludge disposal log (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Sanitary waste stream handover log (SWM 2026)
- Special-care waste stream handover log (SWM 2026)
- Monthly groundwater level monitoring (each borewell) (only if CGWA applies)
- Septic tank / cesspool desludging log (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
Each time it happens
- DG run log entry (per operation) (each DG set) (only if AIR ACT DG applies)
How to do these in the app: Worker guide.
Compliance officer (Manager access)
Every month
- Therapeutic diet chart documentation (diabetic, renal, etc.)
Every six months
- 6-monthly certified fire system inspection (IS 2190)
Every year
- Annual SWM return filing
- BMW Annual Return Form IV (June 30) (only if BMW 2016 applies)
- Annual fire system service / hydro-test (IS 2190)
- POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
- 2-year STP installation plan / approval (no on-site STP) (only if Sewage Treatment Plant (STP) Consent applies)
- Environmental Statement (Form V) to the SPCB (30 September) (only if Environmental Statement (Form V) applies)
- HWM Form 4 annual return (June 30) (only if Hazardous Waste (HWM Rules 2016) applies)
- Annual crèche facility review
Each time it happens
- Personal data breach intimation
- Bio-medical waste accident report (Form I) (only if BMW 2016 applies)
- End-of-life solar panels handed only to a registered recycler or the producer (only if EWASTE 2022 applies)
Before the licence expires
- BMW authorisation renewal task (only if BMW 2016 applies)
- FSSAI licence renewal task (pre-expiry)
- PESO licence renewal task (only if Diesel Storage Licence (PESO) applies)
- CGWA NOC renewal task (only if CGWA applies)
- Fire NOC renewal task
- Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)
- Lift licence / registration — renewal (each lift) (only if Lifts & escalators applies)
- Lift maintenance contract (AMC) — renewal (only if Lifts & escalators applies)
- Lift third-party insurance — renewal (only if Lifts & escalators applies)
- Electrical installation inspection / self-certification — renewal
- Municipal trade / health trade licence — renewal
- Structural stability certificate — renewal
- Contractor labour licences (50 or more contract workers) — renewal
- Security agency licence (PSARA) — renewal
- HWM authorisation renewal task (only if Hazardous Waste (HWM Rules 2016) applies)
- LPG approval renewal task
- Piped natural gas (PNG) installation third-party safety certificate — renewal
- Pest-control operator's licence (Insecticides Rules 1971) — renewal
Before the licence expires
- STP CTO renewal task (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- SPCB DG set CTO renewal task (only if AIR ACT DG applies)
How to do these in the app: Manager guide.
Operations supervisor (Supervisor access)
Every day
- Daily pool water pH and free chlorine log (only if Swimming pool applies)
Every week
- No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)
Every month
- Monthly no-open-burning declaration
- Monthly construction noise schedule compliance (no work after 10 PM in residential zones) (only if NOISE 2000 applies)
- Fire system maintenance (extinguishers, hydrants, sprinklers)
- Monthly STP effluent quality test (each STP) (only if Sewage Treatment Plant (STP) Consent applies)
- No effluent to groundwater declaration (only if Sewage Treatment Plant (STP) Consent applies)
- Monthly rainwater harvesting structure maintenance log (each rainwater pit) (only if CGWA / Rainwater harvesting applies)
- Used engine oil handover to a registered collection agent / recycler (only if Hazardous Waste (HWM Rules 2016) applies)
- Monthly pool lifeguard and safety equipment check (only if Swimming pool applies)
- Pest control treatment record
Every quarter
- Quarterly fire escape signage and emergency lighting check
- Fire drill and staff evacuation training record
- Quarterly EV charging bay electrical safety inspection (only if EV Charging Safety applies)
- Quarterly LPG/CNG gas installation safety check
Every six months
- Half-yearly drinking water quality test (IS 10500)
Every year
- Annual noise level test at property boundary (only if NOISE 2000 applies)
- Fuel storage area fire safety check (only if Diesel Storage Licence (PESO) applies)
- Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) (only if AIR ACT DG applies)
- Hepatitis B and tetanus immunisation of staff handling bio-medical waste (only if BMW 2016 applies)
- Health check-up of staff handling bio-medical waste (only if BMW 2016 applies)
Each time it happens
- E-waste handover receipt from registered producer/refurbisher/recycler (only if EWASTE 2022 applies)
- Spent battery handover receipt / take-back confirmation (only if BATTERY 2022 applies)
- C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
- Faecal sludge transport manifest / FSTP receipt (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
How to do these in the app: Supervisor guide.
Nurse / ward in-charge (Supervisor access)
Every day
- BMW daily generation log by enabled category (only if BMW 2016 applies)
How to do these in the app: Supervisor guide.
Pharmacy in-charge (Supervisor access)
Every day
- NDPS controlled substance register daily entry (only if DRUGS NDPS applies)
Each time it happens
- Expired/recalled non-cytotoxic medicine disposal log (only if DRUGS NDPS applies)
- NDPS witnessed destruction (Narcotics Inspector) (only if DRUGS NDPS applies)
How to do these in the app: Supervisor guide.