Browse all help
Guides
Guides for each role
Running it day to day
When something goes wrong
How do I…?
Signing in and the app7
Doing jobs13
- The camera won't open
- How do I do a job and send it for check?
- What makes a good evidence photo?
- A job came back red. How do I fix it?
- It asks for location. What if I'm indoors?
- I have no jobs today. Is that right?
- How do I report a broken bin or a leak?
- It says some fields are still missing
- How do I see the jobs for one bin or machine?
- Why must I scan a sticker before the photo?
- The sticker won't scan or is damaged
- It says the item hasn't been linked yet
- It says Wrong sticker. What do I do?
Checking jobs and running the team10
- How do I add a one-off job?
- How do I check a job: pass it or send it back?
- How do I do a job myself?
- How do I mark a holiday so jobs are not counted as missed?
- A worker registered a new item. How do I approve it?
- How do I give a job to someone else?
- How do I move a job to another day?
- Where do I see what was missed yesterday?
- How do I send a job back so the worker understands?
- How is my team doing today?
Setting up and managing17
- How do I add a worker or supervisor?
- How do I approve today's jobs?
- We added a DG set or a borewell. How do I update our setup?
- How do I turn on a recommended rule?
- How do I prepare and record an annual return?
- How do I move from the free plan to the licensed plan?
- How do I give someone their sign-in code?
- How do I stick and link QR stickers?
- How do I make the monthly report?
- What does Path to green show?
- How do I replace a lost or damaged sticker?
- How do I get the report emailed every month?
- What is setup evidence and how do I finish it?
- How do I share documents with an inspector?
- Someone left. What do I do?
- How do I upload a licence and get renewal reminders?
- How do I check my waste vendor's licence?
Collection, intake and gate7
By type of organisation
- Restaurant / Café / QSR / Cloud Kitchen
- All 54 organisation guides
Restaurant / Food Service: setup and training guide
On this page
This page is the part of the onboarding kit that is specific to a Restaurant / Food Service. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:
- Start here: what happens in your first 14 days
- How EarthReheal works: rules, jobs, evidence, approvals and reports in one page
- Role guides: Manager · Supervisor · Worker
The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.
1. At a glance
| What | How many (maximum) |
|---|---|
| Rules that apply to every Restaurant | 3 |
| Rules that depend on what is on your site | 19 |
| Good-practice rules (recommended) | 7 |
| One-time setup items (photos, documents, certificates) | 61 |
| Recurring jobs (daily to yearly) | 61 |
| Things you log when they happen | 15 |
| Licence renewals tracked | 20 |
| Statutory filings | 6 |
Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.
2. Who you need on the app
Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.
| Role | App access | What they look after | Needed? | Items they own |
|---|---|---|---|---|
| Manager | Manager | FSSAI license, annual returns, SUP accountability | Yes | 57 |
| Kitchen supervisor | Supervisor | Cold chain, grease trap, UCO, chimney, food waste | Yes | 24 |
| Operations supervisor | Supervisor | Dine-in SUP audit, delivery packaging audit | Yes | 33 |
| Housekeeping / floor staff | Worker | Daily food waste log, UCO container handling | Yes | 14 |
| Compliance officer | Manager | COMPLIANCE OFFICER: seeded for task assignment | Yes | 34 |
App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.
3. Before setup: have these ready
Questions the setup will ask about your site
Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.
Numbers
- DG Count
- used cooking oil Generation Litres Per Day
- Diesel/fuel storage capacity on site
- Number of lifts
- Number of escalators / moving walks
- Connected electrical load (kW)
- Age of the building (years)
- Contract workers engaged through contractors
- Plot area (sq m)
- Solar plant capacity (kW)
- LPG stored on site (kg, all cylinders together)
- Number of employees / workers on site
Yes or no
- Pos or electronics on site?
- Ups inverter on site?
- Is Bwg Or In Bwg Building?
- Requires Consent Or Has Grease Trap?
- Delivery on site?
- Requires used cooking oil Daily Log?
- Cold storage on site?
- LPG kitchen on site?
- Live music on site?
- Uses more than 50 litres of frying oil a day (FSSAI UCO threshold)?
- Hands over e-waste to authorised recycler / take-back programme?
- Sells/routes dry recyclables to authorised vendor / recycler?
- Borewell on site?
- Active renovation on site?
- Rainwater harvesting on site?
- Employs 10 or more people (incl. contract/interns)?
- Uses septic tank / storage tank (no onsite STP)?
- Weighs or measures goods sold or bought?
- Security guards supplied by an agency?
- Holds an SPCB consent (Water / Air Act) or hazardous-waste authorisation?
- State law requires rainwater harvesting here (derived from state and plot area; not asked)?
- Rooftop / ground-mounted solar plant on site?
- Commercial piped natural gas (PNG) connection?
- Drinking water comes from a borewell or tanker (not only the municipal supply)?
- Serves alcohol (bar, clubhouse bar, restaurant bar)?
Other details
- No-STP wastewater scenario
Documents and licences to gather
Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.
| Document | Needed |
|---|---|
| ☐ FSSAI license / registration | Always |
| ☐ Compliant carry-bag procurement record | Always |
| ☐ Fire Safety NOC from State Fire Service | Always |
| ☐ STP Consent to Operate from SPCB (each STP) | If Water Act / Grease Trap / ETP applies |
| ☐ SPCB HWM authorization | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ PESO storage licence for the LPG cylinder bank (above 100 kg) | Always |
| ☐ Electrical and electronic equipment (EEE) asset register | If E-Waste Rules 2022 (minor) applies |
| ☐ CPCB-registered e-waste recycler authorization copy | If E-Waste Rules 2022 (minor) applies |
| ☐ Battery asset register (UPS/inverter/solar systems) | If Battery Waste Rules 2022 (minor) applies |
| ☐ CPCB-authorized battery recycler authorization copy | If Battery Waste Rules 2022 (minor) applies |
| ☐ CGWA NOC or exemption certificate | If CGWA Groundwater Rules applies |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | If CGWA Groundwater Rules / Rainwater harvesting applies |
| ☐ PESO petroleum storage license | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | If Construction & Demolition (C&D) Waste applies |
| ☐ ULB approval/intimation for large C&D projects | If Construction & Demolition (C&D) Waste applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | If Air Act 1981 applies |
| ☐ PIBO role assessment (own-brand packaging — drives CPCB PWM EPR registration obligation) | Always |
| ☐ CPCB PIBO EPR registration (own-brand products) | Always |
| ☐ Shops & Establishments Act registration | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | If POSH Internal Complaints Committee applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Always |
| ☐ Lift licence / registration (each lift) | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | If Lifts & escalators applies |
| ☐ Lift third-party insurance | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Always |
| ☐ Electrical Safety Officer appointment | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Always |
| ☐ Municipal trade / health trade licence | Always |
| ☐ Weighing instrument verification (Legal Metrology) | If Weights & measures applies |
| ☐ Occupancy / completion certificate | Always |
| ☐ Structural stability certificate | Always |
| ☐ Contractor labour licences (50 or more contract workers) | Always |
| ☐ Security agency licence (PSARA) | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Always |
| ☐ Personal data breach response plan | Always |
| ☐ Electrical Inspector approval of the rooftop solar plant | Always |
| ☐ Self-certification of the rooftop solar plant | Always |
| ☐ Net-metering / grid connection agreement with the discom | Always |
| ☐ Piped natural gas (PNG) installation third-party safety certificate | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | Always |
| ☐ State Excise bar / liquor licence | If Excise Bar Licence applies |
4. Setup evidence: your first-weeks checklist
Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).
Manager
| Item | Evidence | Needed |
|---|---|---|
| ☐ FSSAI license / registration | Certificate | Always |
| ☐ Compliant carry-bag procurement record | Document | Always |
| ☐ DG acoustic enclosure photo (each DG set) | Photo | If Air Act 1981 / Noise Pollution Rules 2000 applies |
| ☐ Bin overview photo (position, label & lid) — per bin (each bin) | Photo | Always |
| ☐ Electrical and electronic equipment (EEE) asset register | Document | If E-Waste Rules 2022 (minor) applies |
| ☐ Battery asset register (UPS/inverter/solar systems) | Document | If Battery Waste Rules 2022 (minor) applies |
| ☐ Rainwater harvesting system installation certificate (each rainwater pit) | Document | If CGWA Groundwater Rules / Rainwater harvesting applies |
| ☐ Secondary containment (bunding) photo | Photo | If Diesel Storage Licence (PESO) applies |
| ☐ C&D Waste Management Plan | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ Composting unit full overview (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) set — full installation overview (each DG set) | Photo | If Air Act 1981 applies |
| ☐ STP full installation overview (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
| ☐ Consent-to-Operate document displayed near STP (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
| ☐ Lift / escalator nameplate photo (each lift) | Photo | If Lifts & escalators applies |
| ☐ Lift licence / registration (each lift) | Certificate | If Lifts & escalators applies |
| ☐ Lift maintenance contract (AMC) | Certificate | If Lifts & escalators applies |
| ☐ Lift third-party insurance | Certificate | If Lifts & escalators applies |
| ☐ Electrical installation inspection / self-certification | Certificate | Always |
| ☐ Electrical Safety Officer appointment | Document | Always |
| ☐ Fire-safe wiring and supply isolation certificate | Document | Always |
| ☐ Municipal trade / health trade licence | Certificate | Always |
| ☐ Weighing instrument verification (Legal Metrology) | Certificate | If Weights & measures applies |
| ☐ Occupancy / completion certificate | Certificate | Always |
| ☐ Structural stability certificate | Certificate | Always |
| ☐ Contractor labour licences (50 or more contract workers) | Certificate | Always |
| ☐ Security agency licence (PSARA) | Certificate | Always |
| ☐ Privacy notice for residents / visitors / customers / staff | Document | Always |
| ☐ Named contact for personal-data grievances | Declaration | Always |
| ☐ Personal data breach response plan | Document | Always |
| ☐ Electrical Inspector approval of the rooftop solar plant | Document | Always |
| ☐ Self-certification of the rooftop solar plant | Document | Always |
| ☐ Net-metering / grid connection agreement with the discom | Document | Always |
| ☐ Piped natural gas (PNG) installation third-party safety certificate | Certificate | Always |
| ☐ Crèche facility for employees' children (50 or more employees) | Document | Always |
| ☐ Pest-control operator's licence (Insecticides Rules 1971) | Certificate | Always |
| ☐ State Excise bar / liquor licence | Certificate | If Excise Bar Licence applies |
Compliance officer
| Item | Evidence | Needed |
|---|---|---|
| ☐ BWG qualification assessment (is restaurant a BWG?) | Declaration | Always |
| ☐ Fire Safety NOC from State Fire Service | Certificate | Always |
| ☐ STP Consent to Operate from SPCB (each STP) | Certificate | If Water Act / Grease Trap / ETP applies |
| ☐ SPCB HWM authorization | Certificate | If Hazardous Waste (HWM Rules 2016) applies |
| ☐ PESO storage licence for the LPG cylinder bank (above 100 kg) | Certificate | Always |
| ☐ CPCB-registered e-waste recycler authorization copy | Certificate | If E-Waste Rules 2022 (minor) applies |
| ☐ CPCB-authorized battery recycler authorization copy | Certificate | If Battery Waste Rules 2022 (minor) applies |
| ☐ CGWA NOC or exemption certificate | Certificate | If CGWA Groundwater Rules applies |
| ☐ PESO petroleum storage license | Certificate | If Diesel Storage Licence (PESO) applies |
| ☐ ULB approval/intimation for large C&D projects | Document | If Construction & Demolition (C&D) Waste applies |
| ☐ SPCB Consent to Operate (CTO) for diesel generator (DG) | Certificate | If Air Act 1981 applies |
| ☐ PIBO role assessment (own-brand packaging — drives CPCB PWM EPR registration obligation) | Document | Always |
| ☐ CPCB PIBO EPR registration (own-brand products) | Certificate | Always |
| ☐ Shops & Establishments Act registration | Certificate | Always |
| ☐ POSH Internal Complaints Committee constitution (incl. external member) | Document | If POSH Internal Complaints Committee applies |
| ☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site) | Certificate | Always |
Operations supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Four-stream segregation signage and bin infrastructure photo | Photo | Always |
| ☐ Composting unit capacity label (each compost unit) | Photo | Always |
| ☐ Compost output storage area (each compost unit) | Photo | Always |
| ☐ Diesel generator (DG) capacity nameplate (each DG set) | Photo | If Air Act 1981 applies |
| ☐ STP capacity nameplate or equipment label (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
| ☐ STP inlet connection from building drainage (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
| ☐ STP outlet pipe destination connection (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
| ☐ STP sludge disposal / drying area (each STP) | Photo | If Water Act / Grease Trap / ETP applies |
Kitchen supervisor
| Item | Evidence | Needed |
|---|---|---|
| ☐ Electrical danger notices and shock-treatment chart | Photo | Always |
5. Your recurring jobs
These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).
Every day
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Cold storage temperature log | Kitchen supervisor | Readings | Always |
| Daily food/kitchen waste log by stream | Housekeeping / floor staff | Readings | Always |
| Daily C&D waste volume log by category | Housekeeping / floor staff | Readings | If Construction & Demolition (C&D) Waste applies |
| Daily borewell pump run log (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
Every week
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Weekly dry recyclable sale / handover to authorized buyer | Compliance officer | Readings | If Dry Recyclable Sale to Authorized Buyer applies |
| On-site C&D waste segregation zone photo (4-category) | Housekeeping / floor staff | Photo | If Construction & Demolition (C&D) Waste applies |
| No unauthorized C&D dumping declaration | Operations supervisor | Declaration | If Construction & Demolition (C&D) Waste applies |
| Weekly groundwater abstraction log (per borewell) (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
Every month
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Monthly Schedule 4 / FSMS hygiene inspection | Kitchen supervisor | Checklist | Always |
| Pest control treatment record | Kitchen supervisor | Document | Always |
| UCO handover to FSSAI/NFP-authorized aggregator | Kitchen supervisor | Document | Always |
| Kitchen grease trap cleaning (each grease trap) | Kitchen supervisor | Document | Always |
| Food ingredient purchase records from licensed suppliers | Kitchen supervisor | Document | Always |
| Monthly delivery packaging SUP ban audit | Operations supervisor | Photo | Always |
| Monthly commercial kitchen fire safety check (hood, duct, fryer, extinguishers) | Kitchen supervisor | Checklist | Always |
| Monthly single-use plastic ban audit | Operations supervisor | Checklist | Always |
| Monthly plastic waste to recycler | Operations supervisor | Document | Always |
| Monthly no-open-burning declaration | Operations supervisor | Declaration | Always |
| Kitchen chimney filter cleaning | Kitchen supervisor | Document | Always |
| Monthly ETP effluent quality test (each STP) | Operations supervisor | Document | If Water Act / Grease Trap / ETP applies |
| Pool chemical waste disposal log | Compliance officer | Document | Always |
| HWM storage inspection (≤90 days, no mixing) | Operations supervisor | Photo | Always |
| Fire system maintenance (extinguishers, hydrants, sprinklers) | Operations supervisor | Document | Always |
| Monthly check — no e-waste in general waste bins | Housekeeping / floor staff | Checklist | If E-Waste Rules 2022 (minor) applies |
| Monthly check — no batteries in general waste | Housekeeping / floor staff | Checklist | If Battery Waste Rules 2022 (minor) applies |
| Monthly groundwater level monitoring (each borewell) | Housekeeping / floor staff | Readings | If CGWA Groundwater Rules applies |
| No effluent to groundwater declaration | Operations supervisor | Declaration | If CGWA Groundwater Rules applies |
| Sanitary waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Special-care waste stream handover log (SWM 2026) | Housekeeping / floor staff | Document | Always |
| Monthly rainwater harvesting structure maintenance log (each rainwater pit) | Operations supervisor | Document | If CGWA Groundwater Rules / Rainwater harvesting applies |
| Septic tank / cesspool desludging log (each septic tank) | Housekeeping / floor staff | Document | If Sewage Treatment Plant (STP) Consent applies |
| Monthly lift maintenance visit (each lift) | Kitchen supervisor | Checklist | If Lifts & escalators applies |
| Monthly first-aid box check | Kitchen supervisor | Checklist | Always |
| Used engine oil handover to a registered collection agent / recycler | Operations supervisor | Readings | If Hazardous Waste (HWM Rules 2016) applies |
Every quarter
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Quarterly LPG/CNG gas installation safety check | Manager | Document | Always |
| Fire drill and staff evacuation training record | Operations supervisor | Document | Always |
| Quarterly fire escape signage and emergency lighting check | Operations supervisor | Photo | Always |
| Periodic e-waste handover log to authorised recycler | Housekeeping / floor staff | Document | If Periodic E-Waste Handover Log to Authorised Recycler applies |
| Quarterly lift test by a registered person (each lift) | Kitchen supervisor | Document | If Lifts & escalators applies |
| Lift rescue device, alarm and intercom check (each lift) | Kitchen supervisor | Checklist | If Lifts & escalators applies |
Every six months
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Half-yearly drinking water quality test (IS 10500) | Compliance officer | Document | Always |
| 6-monthly certified fire system inspection (IS 2190) | Compliance officer | Document | Always |
| Six-monthly lift test by an authorised person (each lift) | Kitchen supervisor | Document | If Lifts & escalators applies |
| Lift rescue mock drill | Kitchen supervisor | Document | If Lifts & escalators applies |
Every year
| Job | Usually done by | Evidence | Needed |
|---|---|---|---|
| Kitchen/serving staff annual health certificate | Manager | Document | Always |
| FSSAI license display photo at restaurant entry | Kitchen supervisor | Photo | Always |
| Annual delivery platform (Swiggy/Zomato etc.) SUP-free packaging declaration | Compliance officer | Document | Always |
| Annual DG stack emission test (each DG set) | Operations supervisor | Document | If Air Act 1981 applies |
| Annual noise level test | Operations supervisor | Document | If Noise Pollution Rules 2000 applies |
| HWM Form 4 annual return (June 30) | Compliance officer | Document | If Hazardous Waste (HWM Rules 2016) applies |
| Annual pre-monsoon groundwater quality test (each borewell) | Operations supervisor | Document | If CGWA Groundwater Rules applies |
| Annual HSD tank integrity inspection | Manager | Document | If Diesel Storage Licence (PESO) applies |
| Fuel storage area fire safety check | Operations supervisor | Checklist | If Diesel Storage Licence (PESO) applies |
| Annual fire system service / hydro-test (IS 2190) | Compliance officer | Document | Always |
| POSH annual report to District Officer | Compliance officer | Document | If POSH Internal Complaints Committee applies |
| 2-year STP installation plan / approval (no on-site STP) | Compliance officer | Document | If Sewage Treatment Plant (STP) Consent applies |
| Annual lift safety certificate / inspection report | Kitchen supervisor | Document | If Lifts & escalators applies |
| Annual earth resistance test | Kitchen supervisor | Document | Always |
| Electrical Safety Officer annual inspection and test report | Kitchen supervisor | Document | Always |
| Annual review and erasure of personal data no longer needed | Kitchen supervisor | Checklist | Always |
| Annual crèche facility review | Manager | Checklist | Always |
6. Things you log when they happen
These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.
| What | When | Usually logged by | Needed |
|---|---|---|---|
| ULB vehicle handover receipt | Each time it happens | Housekeeping / floor staff | Always |
| District Authority noise permission for late-night banquet event | Each time it happens | Operations supervisor | Always |
| HWM Form 10 dispatch manifest (per hazardous dispatch) | Each time it happens | Operations supervisor | Always |
| E-waste handover receipt from registered producer/refurbisher/recycler | Each time it happens | Operations supervisor | If E-Waste Rules 2022 (minor) applies |
| Certificate of destruction / processing certificate (where provided) | Each time it happens | Operations supervisor | If E-Waste Rules 2022 (minor) applies |
| Spent battery handover receipt / take-back confirmation | Each time it happens | Operations supervisor | If Battery Waste Rules 2022 (minor) applies |
| EPR take-back confirmation from vendor at battery replacement | Each time it happens | Operations supervisor | If Battery Waste Rules 2022 (minor) applies |
| Adhoc e-waste handover to authorised recycler (single event) | Each time it happens | Housekeeping / floor staff | If Periodic E-Waste Handover Log to Authorised Recycler applies |
| C&D waste dispatch to authorized processor receipt | Each time it happens | Operations supervisor | If Construction & Demolition (C&D) Waste applies |
| Faecal sludge transport manifest / FSTP receipt (each septic tank) | Each time it happens | Operations supervisor | If Sewage Treatment Plant (STP) Consent applies |
| Lift accident report to the inspector | Each time it happens | Kitchen supervisor | If Lifts & escalators applies |
| Electrical accident intimation | Each time it happens | Kitchen supervisor | Always |
| Workplace accident / dangerous occurrence notice | Each time it happens | Kitchen supervisor | Always |
| Personal data breach intimation | Each time it happens | Manager | Always |
| End-of-life solar panels handed only to a registered recycler or the producer | Each time it happens | Manager | If E-Waste Rules 2022 (minor) applies |
7. Licence renewals
Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.
| Renewal | Owner | Needed |
|---|---|---|
| FSSAI licence renewal task (pre-expiry) | Manager | Always |
| LPG approval renewal task | Compliance officer | Always |
| Fire NOC renewal task | Compliance officer | Always |
| STP CTO renewal task | Compliance officer | If Water Act / Grease Trap / ETP applies |
| PESO licence renewal task | Compliance officer | If Diesel Storage Licence (PESO) applies |
| SPCB DG set CTO renewal task | Compliance officer | If Air Act 1981 applies |
| Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates) | Compliance officer | Always |
| Lift licence / registration — renewal | Manager | If Lifts & escalators applies |
| Lift maintenance contract (AMC) — renewal | Manager | If Lifts & escalators applies |
| Lift third-party insurance — renewal | Manager | If Lifts & escalators applies |
| Electrical installation inspection / self-certification — renewal | Manager | Always |
| Municipal trade / health trade licence — renewal | Manager | Always |
| Weighing instrument verification (Legal Metrology) — renewal | Manager | If Weights & measures applies |
| Structural stability certificate — renewal | Manager | Always |
| Contractor labour licences (50 or more contract workers) — renewal | Manager | Always |
| Security agency licence (PSARA) — renewal | Manager | Always |
| HWM authorisation renewal task | Manager | If Hazardous Waste (HWM Rules 2016) applies |
| Piped natural gas (PNG) installation third-party safety certificate — renewal | Manager | Always |
| Pest-control operator's licence (Insecticides Rules 1971) — renewal | Manager | Always |
| Excise bar licence renewal (state-specific cycle, typically annual) | Manager | If Excise Bar Licence applies |
8. Your filing calendar
Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.
| Filing | Due | Where | Rule | Needed |
|---|---|---|---|---|
| SWM Annual Return (if BWG) | 30 June every year | – | SWM Rules 2026 | Always |
| CGWA Groundwater Abstraction & Compliance Data Submission | 10th of every month | CGWA Bhu-Neer portal (cgwa-bhuneer.mowr.gov.in) | CGWA Groundwater Rules | If the rule applies |
| PWM EPR ANNUAL RETURN | 30 June every year | – | Plastic Waste Management Rules, 2016 (as amended) | Always |
| FSSAI Annual Fee + FSCR Filing | 31 March every year | FoSCoS | FSSAI Act 2006 | Always |
| Environmental Statement (Form V) | 30 September every year | State SPCB portal | Environmental Statement (Form V) | If the rule applies |
| HWM Form 4 Annual Return | 30 June every year | State SPCB portal | Hazardous Waste (HWM Rules 2016) | If the rule applies |
9. The rules behind all this
Applies to every site of this type
| Rule | What it asks of you |
|---|---|
| FSSAI Act 2006 | |
| Plastic Waste Management Rules, 2016 (as amended) | |
| SWM Rules 2026 |
Depends on what is on your site
| Rule | What it asks of you |
|---|---|
| Air Act 1981 | |
| Noise Pollution Rules 2000 | |
| E-Waste Rules 2022 (minor) | |
| Battery Waste Rules 2022 (minor) | |
| Water Act / Grease Trap / ETP | |
| Dry Recyclable Sale to Authorized Buyer | |
| UCO (Used Cooking Oil) Handover to Authorised RUCO Aggregator | |
| Periodic E-Waste Handover Log to Authorised Recycler | |
| CGWA Groundwater Rules | |
| Diesel Storage Licence (PESO) | Storing more than 2,500L of diesel for DG backup requires a PESO storage licence and periodic tank safety certification. |
| Construction & Demolition (C&D) Waste | Any renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration. |
| POSH Internal Complaints Committee | Any workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation. |
| Sewage Treatment Plant (STP) Consent | Operating an on-site STP needs SPCB Consent to Operate plus monthly performance and sludge-disposal logs. |
| Lifts & escalators | A lift runs on a licence and a maintenance contract that both expire. Where the state has a lift Act you get its statutory tests and filings; everywhere you get monthly maintenance, rescue-device checks and an accident log, because the owner answers for a defect that was known and not fixed. |
| Weights & measures | Any quantity you charge or pay for by weight — including waste weighed at a weighbridge — is only as good as a stamped, in-date instrument. |
| Environmental Statement (Form V) | If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it. |
| Hazardous Waste (HWM Rules 2016) | Hazardous waste generated on the premises (used lubricating oil from a DG set, spent solvents, lab or cleaning chemicals and their residues or empty containers) requires SPCB authorization, manifested handover to an authorized recycler/TSDF, and an annual return. |
| Rainwater harvesting | Where the state binds existing buildings, a missing or non-working structure is a standing violation and can raise the water bill; elsewhere it is the approval-time condition most often left unmaintained. |
| Excise Bar Licence | Any hotel serving alcohol — through a bar, restaurant, banquet, or in-room dining — needs a state excise licence separate from its FSSAI food licence; serving liquor without one is a criminal, not just administrative, violation. |
Recommended good practice
| Rule | What it asks of you |
|---|---|
| Fire Safety / Commercial Kitchen / LPG | |
| Shops & Establishments Registration | Nearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type. |
| Electrical safety | Every premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for. |
| Trade licence | Hotels, restaurants, hospitals, shops and most commercial premises need a trade licence from the local body, and it is often a prerequisite for other licences and utility connections. |
| Occupancy & structure | The occupancy certificate is the document other licences ask for; in Maharashtra and Gujarat an older building also needs a current structural stability certificate. |
| Site labour duties | These are the labour duties that show up on site — a stocked first-aid box, an accident notice, and proof that the agencies supplying your housekeeping and security staff are licensed. Wages, provident fund and ESI stay with payroll. |
| Personal data protection | Resident, visitor, guest, patient, student and staff records — and CCTV — are personal data. The core duties start on 13 May 2027; these tasks get the notice, breach plan and grievance contact in place before then. |
This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.
10. Job sheets for each person
Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.
Manager
Every quarter
- Quarterly LPG/CNG gas installation safety check
Every year
- Kitchen/serving staff annual health certificate
- Annual HSD tank integrity inspection (only if Diesel Storage Licence (PESO) applies)
- Environmental Statement (Form V) to the SPCB (30 September) (only if Environmental Statement (Form V) applies)
- Annual crèche facility review
Each time it happens
- Personal data breach intimation
- End-of-life solar panels handed only to a registered recycler or the producer (only if E-Waste Rules 2022 (minor) applies)
Before the licence expires
- FSSAI licence renewal task (pre-expiry)
- Lift licence / registration — renewal (each lift) (only if Lifts & escalators applies)
- Lift maintenance contract (AMC) — renewal (only if Lifts & escalators applies)
- Lift third-party insurance — renewal (only if Lifts & escalators applies)
- Electrical installation inspection / self-certification — renewal
- Municipal trade / health trade licence — renewal
- Weighing instrument verification (Legal Metrology) — renewal (only if Weights & measures applies)
- Structural stability certificate — renewal
- Contractor labour licences (50 or more contract workers) — renewal
- Security agency licence (PSARA) — renewal
- HWM authorisation renewal task (only if Hazardous Waste (HWM Rules 2016) applies)
- Piped natural gas (PNG) installation third-party safety certificate — renewal
- Pest-control operator's licence (Insecticides Rules 1971) — renewal
- Excise bar licence renewal (state-specific cycle, typically annual) (only if Excise Bar Licence applies)
How to do these in the app: Manager guide.
Kitchen supervisor (Supervisor access)
Every day
- Cold storage temperature log
Every month
- Monthly Schedule 4 / FSMS hygiene inspection
- Pest control treatment record
- UCO handover to FSSAI/NFP-authorized aggregator
- Kitchen grease trap cleaning (each grease trap)
- Food ingredient purchase records from licensed suppliers
- Monthly commercial kitchen fire safety check (hood, duct, fryer, extinguishers)
- Kitchen chimney filter cleaning
- Monthly lift maintenance visit (each lift) (only if Lifts & escalators applies)
- Monthly first-aid box check
Every quarter
- Quarterly lift test by a registered person (each lift) (only if Lifts & escalators applies)
- Lift rescue device, alarm and intercom check (each lift) (only if Lifts & escalators applies)
Every six months
- Six-monthly lift test by an authorised person (each lift) (only if Lifts & escalators applies)
- Lift rescue mock drill (only if Lifts & escalators applies)
Every year
- FSSAI license display photo at restaurant entry
- FSSAI annual fee payment + Food Safety Compliance Report (FSCR) filing
- Annual lift safety certificate / inspection report (only if Lifts & escalators applies)
- Annual earth resistance test
- Electrical Safety Officer annual inspection and test report
- Annual review and erasure of personal data no longer needed
Each time it happens
- Lift accident report to the inspector (only if Lifts & escalators applies)
- Electrical accident intimation
- Workplace accident / dangerous occurrence notice
How to do these in the app: Supervisor guide.
Operations supervisor (Supervisor access)
Every week
- No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)
Every month
- Monthly delivery packaging SUP ban audit
- Monthly single-use plastic ban audit
- Monthly plastic waste to recycler
- Monthly no-open-burning declaration
- Monthly ETP effluent quality test (each STP) (only if Water Act / Grease Trap / ETP applies)
- HWM storage inspection (≤90 days, no mixing)
- Fire system maintenance (extinguishers, hydrants, sprinklers)
- No effluent to groundwater declaration (only if CGWA Groundwater Rules applies)
- Monthly rainwater harvesting structure maintenance log (each rainwater pit) (only if CGWA Groundwater Rules / Rainwater harvesting applies)
- Used engine oil handover to a registered collection agent / recycler (only if Hazardous Waste (HWM Rules 2016) applies)
Every quarter
- Fire drill and staff evacuation training record
- Quarterly fire escape signage and emergency lighting check
Every year
- Annual DG stack emission test (each DG set) (only if Air Act 1981 applies)
- Annual noise level test (only if Noise Pollution Rules 2000 applies)
- Annual pre-monsoon groundwater quality test (each borewell) (only if CGWA Groundwater Rules applies)
- Fuel storage area fire safety check (only if Diesel Storage Licence (PESO) applies)
Each time it happens
- District Authority noise permission for late-night banquet event
- HWM Form 10 dispatch manifest (per hazardous dispatch)
- E-waste handover receipt from registered producer/refurbisher/recycler (only if E-Waste Rules 2022 (minor) applies)
- Certificate of destruction / processing certificate (where provided) (only if E-Waste Rules 2022 (minor) applies)
- Spent battery handover receipt / take-back confirmation (only if Battery Waste Rules 2022 (minor) applies)
- EPR take-back confirmation from vendor at battery replacement (only if Battery Waste Rules 2022 (minor) applies)
- C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
- Faecal sludge transport manifest / FSTP receipt (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
How to do these in the app: Supervisor guide.
Housekeeping / floor staff (Worker access)
Every day
- Daily food/kitchen waste log by stream
- Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
- Daily borewell pump run log (each borewell) (only if CGWA Groundwater Rules applies)
Every week
- On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
- Weekly groundwater abstraction log (per borewell) (each borewell) (only if CGWA Groundwater Rules applies)
Every month
- Monthly check — no e-waste in general waste bins (only if E-Waste Rules 2022 (minor) applies)
- Monthly check — no batteries in general waste (only if Battery Waste Rules 2022 (minor) applies)
- Monthly groundwater level monitoring (each borewell) (only if CGWA Groundwater Rules applies)
- Sanitary waste stream handover log (SWM 2026)
- Special-care waste stream handover log (SWM 2026)
- Septic tank / cesspool desludging log (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
Every quarter
- Periodic e-waste handover log to authorised recycler (only if Periodic E-Waste Handover Log to Authorised Recycler applies)
Each time it happens
- ULB vehicle handover receipt
- Adhoc e-waste handover to authorised recycler (single event) (only if Periodic E-Waste Handover Log to Authorised Recycler applies)
How to do these in the app: Worker guide.
Compliance officer (Manager access)
Every week
- Weekly dry recyclable sale / handover to authorized buyer (only if Dry Recyclable Sale to Authorized Buyer applies)
Every month
- Pool chemical waste disposal log
- CGWA abstraction and compliance data submission (only if CGWA Groundwater Rules applies)
Every six months
- Half-yearly drinking water quality test (IS 10500)
- 6-monthly certified fire system inspection (IS 2190)
Every year
- Annual delivery platform (Swiggy/Zomato etc.) SUP-free packaging declaration
- SWM annual return filing
- HWM Form 4 annual return (June 30) (only if Hazardous Waste (HWM Rules 2016) applies)
- Annual CPCB PWM EPR return
- Annual fire system service / hydro-test (IS 2190)
- POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
- 2-year STP installation plan / approval (no on-site STP) (only if Sewage Treatment Plant (STP) Consent applies)
Before the licence expires
- LPG approval renewal task
- Fire NOC renewal task
- PESO licence renewal task (only if Diesel Storage Licence (PESO) applies)
- Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)
Before the licence expires
- STP CTO renewal task (each STP) (only if Water Act / Grease Trap / ETP applies)
- SPCB DG set CTO renewal task (only if Air Act 1981 applies)
How to do these in the app: Manager guide.