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Petrol Pump / Fuel Station: setup and training guide

On this page

This page is the part of the onboarding kit that is specific to a Petrol Pump / Fuel Station. It lists what the app will set up for you, who in your team normally does each piece, and what you need to have ready. How to use the app is in the shared guides, which are the same for every organisation:

The lists below come from the same rule set the app uses, so they match what you will see. What actually applies to your site depends on your answers during setup: a rule marked "depends on your site" is only switched on if you have, for example, a borewell or a kitchen.

1. At a glance

WhatHow many (maximum)
Rules that apply to every Petrol Pump4
Rules that depend on what is on your site11
Good-practice rules (recommended)8
One-time setup items (photos, documents, certificates)45
Recurring jobs (daily to yearly)35
Things you log when they happen11
Licence renewals tracked14
Statutory filings4

Most sites end up with fewer than the maximum, because the setup questions switch off what does not apply.

2. Who you need on the app

Each row is a job in your organisation, not necessarily a separate person. In a small site one person often holds several rows: the manager is usually also the compliance officer. Every person signs in with their own account, so the record shows who did what.

RoleApp accessWhat they look afterNeeded?Items they own
ManagerManagerFuel Station Owner/ManagerYes7
Operations supervisorSupervisorRuns the daily team, checks and approves their jobs.Yes31
Vapour recovery system operatorManagerVapour recovery checks and logs.Yes1
Housekeeping / floor staffWorkerAttendant: daily tasksYes13
Compliance officerManagerSPCB / HWM liaisonYes52
Lab / technical staffWorkerUsed-oil manifest / HWM logYes2
Kitchen supervisorSupervisorFood kiosk / FSSAIOnly if your site needs it3

App access decides what a person sees. Manager: the web portal and the phone app, with setup, approvals, reports and filings. Supervisor: the phone app, with their team's jobs and approvals. Worker: the phone app, with their own jobs only.

3. Before setup: have these ready

Questions the setup will ask about your site

Setup takes about 30 to 45 minutes if you have these answers to hand. "Not sure" is fine for anything you can find out later; you can change answers afterwards.

Numbers

  • Diesel generator count on site
  • Connected electrical load (kW)
  • Age of the building (years)
  • Contract workers engaged through contractors
  • Average monthly petrol sales (kilolitres)
  • Population of the city (lakh)
  • Plot area (sq m)
  • Solar plant capacity (kW)
  • Number of employees / workers on site

Yes or no

  • Borewell on site?
  • Convenience store on site?
  • Food kiosk on site?
  • Ows efluent on site?
  • Is Bwg?
  • Point-of-sale terminals, CCTV, or other electronic/electrical equipment on site?
  • Active renovation on site?
  • Rainwater harvesting on site?
  • Employs 10 or more people (incl. contract/interns)?
  • Uses septic tank / storage tank (no onsite STP)?
  • Security guards supplied by an agency?
  • Outlet is in Delhi-NCR?
  • New retail outlet (commissioned after the CPCB vapour-recovery directions)?
  • State law requires rainwater harvesting here (derived from state and plot area; not asked)?
  • Rooftop / ground-mounted solar plant on site?

Other details

  • No-STP wastewater scenario

Documents and licences to gather

Collect what you already have as PDFs or clear phone photos. Anything you do not have yet stays on your list as a gap; it does not block setup.

DocumentNeeded
☐ CPCB battery collection point registration/agreementAlways
☐ SPCB HWM Authorization (Form 1)Always
☐ FSSAI food business license (Registration/State/Central)If FSSAI applies
☐ PESO petroleum storage licenseAlways
☐ CGWA NOC or exemption certificateIf CGWA applies
☐ ETP/STP SPCB Consent to Operate (each ETP)If WATER ACT ETP applies
☐ C&D Waste Management PlanIf Construction & Demolition (C&D) Waste applies
☐ ULB approval/intimation for large C&D projectsIf Construction & Demolition (C&D) Waste applies
☐ Rainwater harvesting system installation certificate (each rainwater pit)If CGWA / Rainwater harvesting applies
☐ Diesel generator (DG) exhaust stack height compliance certificate (each DG set)If AIR ACT DG applies
☐ CPCB BWG portal registrationAlways
☐ SPCB Consent to Operate (CTO) for diesel generator (DG)If AIR ACT DG applies
☐ Shops & Establishments Act registrationAlways
☐ POSH Internal Complaints Committee constitution (incl. external member)If POSH Internal Complaints Committee applies
☐ STP Consent to Operate from SPCB (each STP)If WATER ACT ETP applies
☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site)Always
☐ Electrical installation inspection / self-certificationAlways
☐ Electrical Safety Officer appointmentAlways
☐ Fire-safe wiring and supply isolation certificateAlways
☐ Municipal trade / health trade licenceAlways
☐ Weighing instrument verification (Legal Metrology)Always
☐ Occupancy / completion certificateAlways
☐ Structural stability certificateAlways
☐ Contractor labour licences (50 or more contract workers)Always
☐ Security agency licence (PSARA)Always
☐ Privacy notice for residents / visitors / customers / staffAlways
☐ Personal data breach response planAlways
☐ Electrical Inspector approval of the rooftop solar plantAlways
☐ Self-certification of the rooftop solar plantAlways
☐ Net-metering / grid connection agreement with the discomAlways
☐ Crèche facility for employees' children (50 or more employees)Always

4. Setup evidence: your first-weeks checklist

Setup evidence is the one-time proof of what is on your site: a photo of each bin, the STP nameplate, a copy of each licence. After setup each item appears as a job under Setup Evidence. Photo items for equipment start with a scan of that item's QR sticker, so stick the stickers on first (see Setup evidence and QR stickers).

Compliance officer

ItemEvidenceNeeded
☐ CPCB battery collection point registration/agreementCertificateAlways
☐ SPCB HWM Authorization (Form 1)CertificateAlways
☐ FSSAI food business license (Registration/State/Central)CertificateIf FSSAI applies
☐ PESO petroleum storage licenseCertificateAlways
☐ CGWA NOC or exemption certificateCertificateIf CGWA applies
☐ ETP/STP SPCB Consent to Operate (each ETP)CertificateIf WATER ACT ETP applies
☐ ULB approval/intimation for large C&D projectsDocumentIf Construction & Demolition (C&D) Waste applies
☐ Diesel generator (DG) exhaust stack height compliance certificate (each DG set)DocumentIf AIR ACT DG applies
☐ CPCB BWG portal registrationCertificateAlways
☐ SPCB Consent to Operate (CTO) for diesel generator (DG)CertificateIf AIR ACT DG applies
☐ Shops & Establishments Act registrationCertificateAlways
☐ POSH Internal Complaints Committee constitution (incl. external member)DocumentIf POSH Internal Complaints Committee applies
☐ STP Consent to Operate from SPCB (each STP)CertificateIf WATER ACT ETP applies
☐ EBWGR certificates (dry, sanitary and special-care waste; wet waste if not processed on site)CertificateAlways
☐ Electrical installation inspection / self-certificationCertificateAlways
☐ Electrical Safety Officer appointmentDocumentAlways
☐ Fire-safe wiring and supply isolation certificateDocumentAlways
☐ Municipal trade / health trade licenceCertificateAlways
☐ Weighing instrument verification (Legal Metrology)CertificateAlways
☐ Occupancy / completion certificateCertificateAlways
☐ Structural stability certificateCertificateAlways
☐ Contractor labour licences (50 or more contract workers)CertificateAlways
☐ Security agency licence (PSARA)CertificateAlways
☐ Privacy notice for residents / visitors / customers / staffDocumentAlways
☐ Named contact for personal-data grievancesDeclarationAlways
☐ Personal data breach response planDocumentAlways
☐ Electrical Inspector approval of the rooftop solar plantDocumentAlways
☐ Self-certification of the rooftop solar plantDocumentAlways
☐ Net-metering / grid connection agreement with the discomDocumentAlways
☐ Crèche facility for employees' children (50 or more employees)DocumentAlways

Operations supervisor

ItemEvidenceNeeded
☐ Four-stream segregation signage and bin infrastructure photoPhotoAlways
☐ Composting unit capacity label (each compost unit)PhotoAlways
☐ Compost output storage area (each compost unit)PhotoAlways
☐ Diesel generator (DG) capacity nameplate (each DG set)PhotoIf AIR ACT DG applies
☐ STP capacity nameplate or equipment label (each STP)PhotoIf WATER ACT ETP applies
☐ STP inlet connection from building drainage (each STP)PhotoIf WATER ACT ETP applies
☐ STP outlet pipe destination connection (each STP)PhotoIf WATER ACT ETP applies
☐ STP sludge disposal / drying area (each STP)PhotoIf WATER ACT ETP applies
☐ Electrical danger notices and shock-treatment chartPhotoAlways

Manager

ItemEvidenceNeeded
☐ C&D Waste Management PlanDocumentIf Construction & Demolition (C&D) Waste applies
☐ Rainwater harvesting system installation certificate (each rainwater pit)DocumentIf CGWA / Rainwater harvesting applies
☐ Composting unit full overview (each compost unit)PhotoAlways
☐ Diesel generator (DG) set — full installation overview (each DG set)PhotoIf AIR ACT DG applies
☐ STP full installation overview (each STP)PhotoIf WATER ACT ETP applies
☐ Consent-to-Operate document displayed near STP (each STP)PhotoIf WATER ACT ETP applies

5. Your recurring jobs

These are created automatically once setup is done and come back on their own schedule. Each shows on the phone of the person it is assigned to. The "Usually done by" column is the default; the manager can reassign any job (see Manager guide).

Every day

JobUsually done byEvidenceNeeded
Daily waste log by stream (weigh on collection days)Housekeeping / floor staffReadingsAlways
Daily C&D waste volume log by categoryHousekeeping / floor staffReadingsIf Construction & Demolition (C&D) Waste applies
Daily borewell pump run log (each borewell)Housekeeping / floor staffReadingsIf CGWA applies

Every week

JobUsually done byEvidenceNeeded
On-site C&D waste segregation zone photo (4-category)Housekeeping / floor staffPhotoIf Construction & Demolition (C&D) Waste applies
No unauthorized C&D dumping declarationOperations supervisorDeclarationIf Construction & Demolition (C&D) Waste applies
Weekly groundwater abstraction log (per borewell) (each borewell)Housekeeping / floor staffReadingsIf CGWA applies

Every month

JobUsually done byEvidenceNeeded
Vapour recovery system (Stage I/II) monthly operational checkVapour recovery system operatorDocumentAlways
Monthly battery exchange/collection logHousekeeping / floor staffReadingsAlways
Monthly HWM segregation and storage checkLab / technical staffPhotoAlways
Monthly single-use plastic ban auditOperations supervisorChecklistIf Plastic Waste Management Rules, 2016 (as amended) applies
Plastic waste dispatch to CPCB-authorized recyclerOperations supervisorDocumentIf Plastic Waste Management Rules, 2016 (as amended) applies
FSSAI Schedule 4 monthly hygiene inspectionKitchen supervisorChecklistIf FSSAI applies
UCO handover to FSSAI-registered UCO aggregatorKitchen supervisorDocumentIf FSSAI applies
Monthly ETP effluent quality testOperations supervisorDocumentIf WATER ACT ETP applies
No effluent to groundwater declarationOperations supervisorDeclarationIf WATER ACT ETP applies
Monthly ETP performance log (each ETP)Housekeeping / floor staffReadingsIf WATER ACT ETP applies
ETP sludge disposal log/receipt (each ETP)Operations supervisorDocumentIf WATER ACT ETP applies
Sanitary waste stream handover log (SWM 2026)Housekeeping / floor staffDocumentAlways
Special-care waste stream handover log (SWM 2026)Housekeeping / floor staffDocumentAlways
Monthly no-open-burning declarationOperations supervisorDeclarationAlways
Monthly rainwater harvesting structure maintenance log (each rainwater pit)Operations supervisorDocumentIf CGWA / Rainwater harvesting applies
Monthly groundwater level monitoring (each borewell)Housekeeping / floor staffReadingsIf CGWA applies
Septic tank / cesspool desludging log (each septic tank)Housekeeping / floor staffDocumentIf Sewage Treatment Plant (STP) Consent applies
Monthly first-aid box checkOperations supervisorChecklistAlways
Used engine oil handover to a registered collection agent / recyclerOperations supervisorReadingsAlways

Every year

JobUsually done byEvidenceNeeded
Underground storage tank / pipeline integrity inspection and PESO audit recordsOperations supervisorDocumentAlways
Annual fire safety equipment inspection (extinguishers, sand buckets, no-flame signage)ManagerDocumentAlways
Annual noise level test at property boundaryOperations supervisorDocumentIf NOISE 2000 applies
Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set)Operations supervisorDocumentIf AIR ACT DG applies
POSH annual report to District OfficerCompliance officerDocumentIf POSH Internal Complaints Committee applies
2-year STP installation plan / approval (no on-site STP)Compliance officerDocumentIf Sewage Treatment Plant (STP) Consent applies
Annual earth resistance testOperations supervisorDocumentAlways
Electrical Safety Officer annual inspection and test reportOperations supervisorDocumentAlways
Annual review and erasure of personal data no longer neededOperations supervisorChecklistAlways
Annual crèche facility reviewCompliance officerChecklistAlways

6. Things you log when they happen

These have no fixed date. Log them in the app on the day they happen, so the record is made at the time and not rebuilt later.

WhatWhenUsually logged byNeeded
Fuel spill response log (per spill event)Each time it happensHousekeeping / floor staffAlways
HWM Form 10 dispatch manifestEach time it happensLab / technical staffAlways
Spent battery handover receipt / take-back confirmationEach time it happensOperations supervisorAlways
DG run log entry (per operation) (each DG set)Each time it happensHousekeeping / floor staffIf AIR ACT DG applies
E-waste handover receipt from registered producer/refurbisher/recyclerEach time it happensOperations supervisorIf E-Waste Management applies
C&D waste dispatch to authorized processor receiptEach time it happensOperations supervisorIf Construction & Demolition (C&D) Waste applies
Faecal sludge transport manifest / FSTP receipt (each septic tank)Each time it happensOperations supervisorIf Sewage Treatment Plant (STP) Consent applies
Electrical accident intimationEach time it happensOperations supervisorAlways
Workplace accident / dangerous occurrence noticeEach time it happensOperations supervisorAlways
Personal data breach intimationEach time it happensCompliance officerAlways
End-of-life solar panels handed only to a registered recycler or the producerEach time it happensCompliance officerIf E-Waste Management applies

7. Licence renewals

Enter the expiry date of each licence when you upload it. The app then creates the renewal job ahead of the expiry, so nobody has to remember the date.

RenewalOwnerNeeded
HWM authorisation renewal taskCompliance officerAlways
FSSAI licence renewal task (pre-expiry)Compliance officerIf FSSAI applies
CGWA NOC renewal taskCompliance officerIf CGWA applies
PESO licence renewal taskCompliance officerAlways
ETP CTO renewal taskCompliance officerIf WATER ACT ETP applies
SPCB DG set CTO renewal taskCompliance officerIf AIR ACT DG applies
Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)Compliance officerAlways
STP Consent-to-Operate (CTO) renewalCompliance officerIf WATER ACT ETP applies
Electrical installation inspection / self-certification — renewalCompliance officerAlways
Municipal trade / health trade licence — renewalCompliance officerAlways
Weighing instrument verification (Legal Metrology) — renewalCompliance officerAlways
Structural stability certificate — renewalCompliance officerAlways
Contractor labour licences (50 or more contract workers) — renewalCompliance officerAlways
Security agency licence (PSARA) — renewalCompliance officerAlways

8. Your filing calendar

Filings are statutory returns you submit to a regulator. The app reminds the owner ahead of each due date and collects the figures from the jobs your team has done through the year, so the return is built from real records.

FilingDueWhereRuleNeeded
HWM ANNUAL RETURN30 June every year–HWM 2016Always
SWM ANNUAL RETURN30 June every year–SWM 2026Always
FSSAI Annual Fee + FSCR Filing31 March every yearFoSCoSFSSAIIf the rule applies
Environmental Statement (Form V)30 September every yearState SPCB portalEnvironmental Statement (Form V)Always

9. The rules behind all this

Applies to every site of this type

RuleWhat it asks of you
HWM 2016
PETROLEUM PESO
BATTERY 2022
SWM 2026

Depends on what is on your site

RuleWhat it asks of you
Plastic Waste Management Rules, 2016 (as amended)
FSSAI
CGWA
AIR ACT DG
NOISE 2000
WATER ACT ETP
E-Waste ManagementE-waste (UPS batteries, old electronics, lighting) must go only to a registered recycler — no separate CPCB registration is needed as a bulk consumer.
Construction & Demolition (C&D) WasteAny renovation or demolition work must segregate C&D waste per the local authority's plan; projects over 20,000 sq.m also need EPR portal registration.
POSH Internal Complaints CommitteeAny workplace with 10 or more employees must proactively constitute an Internal Complaints Committee, including an external member, at every branch or office location — waiting until a complaint arises is itself a violation.
Sewage Treatment Plant (STP) ConsentOperating an on-site STP needs SPCB Consent to Operate plus monthly performance and sludge-disposal logs.
Rainwater harvestingWhere the state binds existing buildings, a missing or non-working structure is a standing violation and can raise the water bill; elsewhere it is the approval-time condition most often left unmaintained.
RuleWhat it asks of you
Shops & Establishments RegistrationNearly every commercial or institutional premises operating in India needs Shops & Establishments registration from the state labour department or municipal corporation — this is separate from any sector-specific licence and applies regardless of business type.
Electrical safetyEvery premises has an electrical installation that needs a current inspection or self-certification. Most fires in buildings start electrically, and a lapsed inspection is the first thing an insurer or investigator asks for.
Trade licenceHotels, restaurants, hospitals, shops and most commercial premises need a trade licence from the local body, and it is often a prerequisite for other licences and utility connections.
Weights & measuresAny quantity you charge or pay for by weight — including waste weighed at a weighbridge — is only as good as a stamped, in-date instrument.
Occupancy & structureThe occupancy certificate is the document other licences ask for; in Maharashtra and Gujarat an older building also needs a current structural stability certificate.
Site labour dutiesThese are the labour duties that show up on site — a stocked first-aid box, an accident notice, and proof that the agencies supplying your housekeeping and security staff are licensed. Wages, provident fund and ESI stay with payroll.
Personal data protectionResident, visitor, guest, patient, student and staff records — and CCTV — are personal data. The core duties start on 13 May 2027; these tasks get the notice, breach plan and grievance contact in place before then.
Environmental Statement (Form V)If your premises runs under an SPCB consent to operate (for an STP, ETP, DG set or boiler) or a hazardous-waste authorisation, you owe the Board a yearly environmental statement — water and raw-material use, pollutants discharged, hazardous and solid waste generated, and measures taken. It is easy to miss because no renewal prompts it.

This guide explains how the app helps you keep records. It is not legal advice; your regulator's notification is the final word.

10. Job sheets for each person

Print the section for each person and hand it over with their login. It lists only the jobs that are usually theirs; their role guide explains how to do any job in the app.

Manager

Every year

  • Annual fire safety equipment inspection (extinguishers, sand buckets, no-flame signage)

How to do these in the app: Manager guide.

Operations supervisor (Supervisor access)

Every week

  • No unauthorized C&D dumping declaration (only if Construction & Demolition (C&D) Waste applies)

Every month

  • Monthly single-use plastic ban audit (only if Plastic Waste Management Rules, 2016 (as amended) applies)
  • Plastic waste dispatch to CPCB-authorized recycler (only if Plastic Waste Management Rules, 2016 (as amended) applies)
  • Monthly ETP effluent quality test (only if WATER ACT ETP applies)
  • No effluent to groundwater declaration (only if WATER ACT ETP applies)
  • ETP sludge disposal log/receipt (each ETP) (only if WATER ACT ETP applies)
  • Monthly no-open-burning declaration
  • Monthly rainwater harvesting structure maintenance log (each rainwater pit) (only if CGWA / Rainwater harvesting applies)
  • Monthly first-aid box check
  • Used engine oil handover to a registered collection agent / recycler

Every year

  • Underground storage tank / pipeline integrity inspection and PESO audit records
  • Annual noise level test at property boundary (only if NOISE 2000 applies)
  • Annual DG stack emission test (SPM/SO₂/NOₓ) (each DG set) (only if AIR ACT DG applies)
  • Annual earth resistance test
  • Electrical Safety Officer annual inspection and test report
  • Annual review and erasure of personal data no longer needed

Each time it happens

  • Spent battery handover receipt / take-back confirmation
  • E-waste handover receipt from registered producer/refurbisher/recycler (only if E-Waste Management applies)
  • C&D waste dispatch to authorized processor receipt (only if Construction & Demolition (C&D) Waste applies)
  • Faecal sludge transport manifest / FSTP receipt (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)
  • Electrical accident intimation
  • Workplace accident / dangerous occurrence notice

How to do these in the app: Supervisor guide.

Vapour recovery system operator (Manager access)

Every month

  • Vapour recovery system (Stage I/II) monthly operational check

How to do these in the app: Manager guide.

Housekeeping / floor staff (Worker access)

Every day

  • Daily waste log by stream (weigh on collection days)
  • Daily C&D waste volume log by category (only if Construction & Demolition (C&D) Waste applies)
  • Daily borewell pump run log (each borewell) (only if CGWA applies)

Every week

  • On-site C&D waste segregation zone photo (4-category) (only if Construction & Demolition (C&D) Waste applies)
  • Weekly groundwater abstraction log (per borewell) (each borewell) (only if CGWA applies)

Every month

  • Monthly battery exchange/collection log
  • Monthly ETP performance log (each ETP) (only if WATER ACT ETP applies)
  • Sanitary waste stream handover log (SWM 2026)
  • Special-care waste stream handover log (SWM 2026)
  • Monthly groundwater level monitoring (each borewell) (only if CGWA applies)
  • Septic tank / cesspool desludging log (each septic tank) (only if Sewage Treatment Plant (STP) Consent applies)

Each time it happens

  • Fuel spill response log (per spill event)
  • DG run log entry (per operation) (each DG set) (only if AIR ACT DG applies)

How to do these in the app: Worker guide.

Compliance officer (Manager access)

Every year

  • HWM Form 4 annual return (June 30)
  • Annual SWM return filing
  • POSH annual report to District Officer (only if POSH Internal Complaints Committee applies)
  • 2-year STP installation plan / approval (no on-site STP) (only if Sewage Treatment Plant (STP) Consent applies)
  • Environmental Statement (Form V) to the SPCB (30 September)
  • Annual crèche facility review

Each time it happens

  • Personal data breach intimation
  • End-of-life solar panels handed only to a registered recycler or the producer (only if E-Waste Management applies)

Before the licence expires

  • HWM authorisation renewal task
  • FSSAI licence renewal task (pre-expiry) (only if FSSAI applies)
  • CGWA NOC renewal task (only if CGWA applies)
  • PESO licence renewal task
  • Shops & Establishments registration renewal task (state-specific cycle; some states issue lifetime certificates)
  • Electrical installation inspection / self-certification — renewal
  • Municipal trade / health trade licence — renewal
  • Weighing instrument verification (Legal Metrology) — renewal
  • Structural stability certificate — renewal
  • Contractor labour licences (50 or more contract workers) — renewal
  • Security agency licence (PSARA) — renewal

Before the licence expires

  • ETP CTO renewal task (each ETP) (only if WATER ACT ETP applies)
  • SPCB DG set CTO renewal task (only if AIR ACT DG applies)
  • STP Consent-to-Operate (CTO) renewal (each STP) (only if WATER ACT ETP applies)

How to do these in the app: Manager guide.

Lab / technical staff (Worker access)

Every month

  • Monthly HWM segregation and storage check

Each time it happens

  • HWM Form 10 dispatch manifest

How to do these in the app: Worker guide.

Kitchen supervisor (Supervisor access)

Every month

  • FSSAI Schedule 4 monthly hygiene inspection (only if FSSAI applies)
  • UCO handover to FSSAI-registered UCO aggregator (only if FSSAI applies)

Every year

  • FSSAI annual fee payment + Food Safety Compliance Report (FSCR) filing (only if FSSAI applies)

How to do these in the app: Supervisor guide.